Configure the Default E-Mail Address for New User Accounts


Topic Last Modified: 2007-12-26

Updated: January 29, 2004

When you first install Microsoft Exchange 2000 Server or Exchange Server 2003, the e-mail address that is assigned to new users is derived from the domain where the first server running Exchange Server was installed by default. If you are joining the server to an organization that includes Exchange Server 5.5 servers, the e-mail address is inherited from the Exchange Server 5.5 site addressing.

To modify the default e-mail address:

  1. Click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.

  2. In the details pane, double-click the top-level node.

    This is the name of your Exchange Server organization, which might be named something like First Organization (Exchange Server).

  3. Double-click Recipients, and then click Recipient Policies.

  4. On the opposite side of Exchange System Manager, double-click Default Policy.

  5. On the E-Mail Addresses (Policy) tab, double-click the line containing SMTP.

  6. In the Address box, enter the new e-mail domain name.

    Remember to begin the e-mail domain name with the @ symbol.

  7. Close all the open dialog boxes to save your changes.

In order for mail to be delivered to users on this server, DNS must be configured to point at this Exchange server for mail delivery. Do not change the default recipient policy without a more detailed understanding of how DNS works.

To learn more about using recipient policies, see the following Microsoft Knowledge Base articles: