Back Up Mailbox and Public Folder Databases


Topic Last Modified: 2007-12-20

Updated: January 29, 2004

E-mail is one of the most commonly used communication methods today. As a result, it is incredibly important to maintain regular backups of your Microsoft Exchange Server databases and to understand how to restore a backup in the case of an emergency.

In Exchange 2000 Server and Exchange Server 2003, databases can be backed up while they are online and serving users. You can use NTBackup or a third-party backup program that has an agent or add-on module for Exchange Server online backups.

Exchange System Manager must be installed on the backup computer before NTBackup can back up Exchange Server.

To back up Exchange Server databases:

  1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click Backup.

  2. If you are using the wizard, select the option to Back up selected files, drives, or network data. If you are not using the wizard, click the Backup page.

  3. Navigate to the Microsoft Exchange Server node.

  4. Expand the Microsoft Exchange Server node to list the Exchange servers available for backup.

  5. Expand the entry for the server you wish to back up.

  6. Check Microsoft Information Store.

    This backs up all of the mailbox and public folder data on the Exchange server.
    You do not have to select individual database files. You do not even have to know the file locations. Exchange Server online backup automatically finds the correct files. When you restore a backup, Exchange Server automatically restores files to their correct locations, even if locations have been changed since the backup was taken.

    Under Backup media or file name, click Browse, and select a location to store your backup.

  7. Click Start Backup, and then click Start Backup again.

It is best to back up Exchange Server databases separately from other components. Do not backup the System State while backing up Exchange Server databases.

To learn more about backing up and restoring Exchange Server databases with NTBackup, see Microsoft Knowledge Base article 258243, How to back up and restore an Exchange computer by using the Windows Backup program.