Technical Reference for the Print Server Management Pack

Article
09/11/2008

Computer Attributes in the Print Server Management Pack

The Print Server Management Pack collects the following attribute for computers:

Microsoft Windows Print Service

Computer Groups in the Print Server Management Pack

The Print Server Management Pack includes the following computer groups:

Microsoft Windows Print Servers-This computer group contains all servers running the Print Service and that contain shared printers.
Microsoft Windows 2000 Print Servers-This computer group contains all Windows 2000-based servers running the Print Service and that contain shared printers.
Microsoft Windows 2003 Print Servers-This computer group contains all Windows 2003-based servers running the Print Service and that contain shared printers.
Microsoft Windows Servers with Print Service-This computer group contains all servers running the Print Service, whether or not they contain shared printers.

Notification Groups in the Print Server Management Pack

The Print Server Management Pack does not include additional notification groups.

Scripts in the Print Server Management Pack

The Print Server Management Pack includes the following scripts.

Print Server - Delete All Print Jobs

This script deletes all scheduled print jobs on a Print Server. It is initiated by the Delete All Print Jobs task. There are no associated rules or script parameters.

Print Server - Resume All Paused Printers

This script resumes all Print Servers that are paused. It is initiated by the Resume All Paused Printers task. There are no associated rules or script parameters.

Print Server - Service Discovery

This script discovers all shared printers on a computer and populates attributes for a Print Server. There are no associated script parameters. Table 8 lists the associated event rules for this script.

Table 8 Associated Event Rules

Location	Event Rule	Default Value
Windows 2000 Print Server	Run Service Discovery	Enabled
Windows 2003 Print Server	Run Service Discovery	Enabled

Print Server - State Monitoring

This script reports state for computers running Print Services. Table 9 lists the associated event rules for this script.

Table 9 Associated Event Rules

Location	Event Rule	Default Value
Windows 2000 Print Server	Run State Monitoring	Enabled
Windows 2003 Print Server	Run State Monitoring	Enabled

Using the script parameters described in Table 11, you can specify for each condition whether it should generate an alert and the severity of the alert if generated. Possible values for all parameters include any valid alert severity as listed in Table 10. Table 10 also lists the state color associated with each alert severity.

Table 10

Value	State Color
None	Green
Success	Green
Information	Green
Warning	Yellow
Error	Yellow
Critical Error	Red
Security Breach	Red
Service Unavailable	Red

Table 11 Script Parameters

Script Parameter	Description	Default Value
AlertSeverityonUnknownStatus	The severity of the alert to be raised if a printer returns a status of "Unknown".	None
AlertSeverityonOtherStatus	The severity of the alert to be raised if a printer returns a status of "Other".	None
AlertSeverityonNoErrorStatus	The severity of the alert to be raised if a printer returns a status of "No Error".	None
AlertSeverityonLowPaperStatus	The severity of the alert to be raised if a printer returns a status of "Low Paper".	None
AlertSeverityonNoPaperStatus	The severity of the alert to be raised if a printer returns a status of "No Paper".	None
AlertSeverityonLowTonerStatus	The severity of the alert to be raised if a printer returns a status of "Low Toner".	None
AlertSeverityonNoTonerStatus	The severity of the alert to be raised if a printer returns a status of "No Toner".	None
AlertSeverityonDoorOpenStatus	The severity of the alert to be raised if a printer returns a status of "Door Open".	None
AlertSeverityonJammedStatus	The severity of the alert to be raised if a printer returns a status of "Jammed".	None
AlertSeverityonOfflineStatus	The severity of the alert to be raised if a printer returns a status of "Offline".	None
AlertSeverityonServiceRequestedStatus	The severity of the alert to be raised if a printer returns a status of "Service Requested".	Warning
AlertSeverityonOutput Bin FullStatus	The severity of the alert to be raised if a printer returns a status of "Output Bin Full".	None

Microsoft Windows Print Server Detection

This script discovers Print Servers, while differentiating between servers that contain shared printers and servers that do not. The script then adds the discovered servers to the appropriate computer group. There are no associated script parameters. Table 12 lists the associated event rules for this script.

Table 12 Associated Event Rules

Location	Event Rule	Default Value
Windows (All Versions)	Print Server Detection and Group Membership	Enabled

Rules in the Print Server Management Pack

The Print Server Management Pack contains the following rule groups and rules.

Windows (All Versions)

Table 13 lists the rules included in this rule group.

Table 13 Rules

Rule	Type	Enabled	Severity	Dependencies and Other Notes
Print Server Detection and Group Membership	Event	Yes	None	This rule must be enabled for the Print Server Management Pack to work properly.

Windows 2000 Print Server

Table 14 lists the rules included in this rule group.

Table 14 Rules

Rule	Type	Enabled	Severity	Dependencies and Other Notes
Too many printing failures in 15 minutes	Event	Yes	Warning
Too many printing failures in 15 minutes	Event	Yes	None
Spooler: Upgrade Error	Event	Yes	Error
Spooler: Print sharing failed	Event	Yes	Error
Run Service Discovery	Event	Yes	None	State views and reports are dependent on this rule being enabled.
Run State Monitoring	Event	Yes	None	You can optionally change state monitoring definitions by configuring the associated Print Server - State Monitoring script. State views are dependent on this rule being enabled.
Printer: Publish Error	Event	Yes	Error
Printer: Publish Error	Event	Yes	Error
Printer: Failed to upgrade driver on clustered spooler	Event	Yes	Error
Printer: Failed to initialize its ports	Event	Yes	Error
Printer: Failed to initialize because a suitable driver could not be found	Event	Yes	Error
Print Server: Too many documents failed to print because of access violation in 15 minutes	Event	Yes	Warning
Print Server: Failed to upgrade	Event	Yes	Critical Error
Print Server: Document failed to print because of corruption	Event	No		No alert is generated by default.
Print Server: Cant print	Event	Yes	Error
Print Server: Too many documents failed to print because of access violations in 15 minutes	Event Consolidation	Yes	None
Print Server Spooler Service Health Check	Event	Yes	Service Unavailable	Contributes to state views.
Send e-mail or a page response for any Alerts with a severity of "Service Unavailable".	Notification	Yes	Service Unavailable
Performance Measuring: Print Queue\Jobs Spooling	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Jobs Spooling
Performance Measuring: Print Queue\Total Pages Printed	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Total Pages Printed
Performance Measuring: Print Queue\Not Ready Errors	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Not Ready Errors
Performance Measuring: Print Queue\Total Jobs Printed	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Total Jobs Printed
Performance Measuring: Print Queue\Jobs	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Jobs
Performance Measuring: Print Queue\Job Errors	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Job Errors
Performance Measuring: Print Queue\Out of Paper Errors	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Out Of Paper Errors
Print Server: Large Number of Threads	Performance Threshold	Yes	Warning	A warning alert is generated if the number of threads exceeds 1000. This performance counter is sampled every 300 seconds (5 minutes).

Windows 2003 Print Server

Table 15 lists the rules included in this rule group.

Table 15 Rules

Rule	Type	Enabled	Severity	Dependencies and Other Notes
Too many printing failures in 15 minutes	Event	Yes	Warning
Too many printing failures in 15 minutes	Event	Yes	None
Spooler: Upgrade Error	Event	Yes	Error
Spooler: Print sharing failed	Event	Yes	Error
Run Service Discovery	Event	Yes	None	State views and reports are dependent on this rule being enabled.
Run State Monitoring	Event	Yes	None	You can optionally change state monitoring definitions by configuring the associated Print Server - State Monitoring script. State views are dependent on this rule being enabled.
Printer: Publish Error	Event	Yes	Error
Printer: Publish Error	Event	Yes	Error
Printer: Failed to upgrade driver on clustered spooler	Event	Yes	Error
Printer: Failed to initialize its ports	Event	Yes	Error
Printer: Failed to initialize because a suitable driver could not be found	Event	Yes	Error
Print Server: Too many documents failed to print because of access violation in 15 minutes	Event	Yes	Warning
Print Server: Failed to upgrade	Event	Yes	Critical Error
Print Server: Document failed to print because of corruption	Event	No		No alert is generated by default.
Print Server: Cant print	Event	Yes	Error
Print Server: Too many documents failed to print because of access violations in 15 minutes	Event Consolidation	Yes	None
Print Server Spooler Service Health Check	Event	Yes	Service Unavailable	Contributes to state views.
Send e-mail or a page response for any Alerts with a severity of "Service Unavailable".	Notification	Yes	Service Unavailable
Performance Measuring: Print Queue\Jobs Spooling	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Jobs Spooling
Performance Measuring: Print Queue\Total Pages Printed	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Total Pages Printed
Performance Measuring: Print Queue\Not Ready Errors	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Not Ready Errors
Performance Measuring: Print Queue\Total Jobs Printed	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Total Jobs Printed
Performance Measuring: Print Queue\Jobs	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Jobs
Performance Measuring: Print Queue\Job Errors	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Job Errors
Performance Measuring: Print Queue\Out of Paper Errors	Performance Measuring	Yes	None	Contributes to the following report: Performance History: Print Queue\Out Of Paper Errors
Print Server: Large Number of Threads	Performance Threshold	Yes	Warning	A warning alert is generated if the number of threads exceeds 1000. This performance counter is sampled every 300 seconds (5 minutes).