Windows Terminal Server Management Pack Guide

The Terminal Server Management Pack is used to monitor Microsoft Windows Terminal Server running on Windows 2000 or Windows Server 2003.

Microsoft Windows Terminal Server

Using Terminal Server, you can install and maintain an application on a server, allowing users to use that application remotely without installing it on their own computers. When a user runs an application on a terminal server, the application runs on the server and only keyboard, mouse, and display information is transmitted over the network. Each user sees only their individual session, which is managed transparently by the server operating system and is independent of any other client session.

Terminal Server Management Pack

The Terminal Server Management Pack monitors the health and performance of Terminal Services components. It includes a rich set of views, tasks, and reports, and it provides monitoring for the following core monitoring areas and scenarios:

  • Terminal Services component

  • Licensing Server component

  • Session Directory component

This Management Pack allows you to proactively manage terminal servers and avoid costly service outages caused by terminal servers not working properly.

This Management Pack detects and alerts on problems with performance, health, and availability. It can automatically respond to critical events and performance indicators. It can, in some cases, even identify issues before they become critical, thus providing you with a level of customer responsiveness that increases the overall availability and performance of your Windows operating systems. As a result, the Terminal Server Management Pack reduces the cost of ownership by enabling proactive management and reducing resolution times for the issues identified.

This guide corresponds to version 05.0.3000.0000 of the Terminal Server Management Pack. After importing the Management Pack, check the version to ensure that it is correct.

To view the version of the installed Management Pack

  1. In the Administrator console, expand Management Packs and then expand Rule Groups.

  2. Right-click Microsoft Windows Terminal Services (enabled), and then select Properties.

  3. On the General tab, in the Rule Group Properties dialog box, the Version field displays the version number.

For more information, and to download MOM Management Packs, visit the MOM Management Pack Catalog Web site.

Terminology

Terminal Server License Server (LS) A server on which Terminal Server Licensing service runs. It works with Terminal Server to provide, catalog, and enforce license policy among Terminal Server clients.

Terminal server (TS) A server on which the Terminal Server service is installed. It provides clients access to Windows-based applications that are running entirely on the server and supports multiple client sessions on the server. As clients connect to a terminal server, the terminal server determines whether the client needs a license token and, if so, requests a license token from a license server and then delivers that license token to the client.

Session directory (SD) server A server on which the Terminal Services Session Directory service is running. The Terminal Services Session Directory service provides database services to keep track of sessions on terminal servers in a load-balanced cluster. In addition, this service provides the information that is used at connection time to connect you to an existing session.

Requirements

For the Terminal Server Management Pack to operate optimally, the following requirements must be met:

  • Each terminal server must be a MOM managed computer.

  • Each Terminal Server License Server must be a MOM managed computer.

  • Each sessions directory server must be a MOM managed computer.

  • The Microsoft Windows Servers Base Operating System Management Pack, version 05.0.2803.0000, must be installed on monitored computers to enable some of the Microsoft Windows Terminal Server Management Pack features.

  • Any specific Terminal Server requirements must be met.