Client Environment

Where applicable, include client information in your network diagram. This type of information can help you determine whether your client operating systems must be upgraded before deploying SMS 2003, the scope of your SMS client deployment, which type of SMS client to deploy, and which discovery and SMS client installation methods you will employ.

See Table 7.7 for a list of the types of client data you can collect.

Table 7.7 Collecting Client Data


Data needed

Number of clients

Total number of client computers in use on your network, and the physical and logical groupings of clients

IP subnet size

Number and types of client computers on each IP subnet, including projected number of clients in the upcoming year

Logon scripts

Whether or not users use logon scripts, and if those scripts are customized

Security rights

Desktop security rights granted to end users

Operating systems

Platform operating systems (including language version) in use on each IP subnet (Windows 98 and later can become SMS 2003 clients), and the locations of Macintosh and UNIX computers (unsupported as SMS clients)

Client stability/mobility

Computers that are shared by multiple users, those that travel from one location to another, all home-based client computers having remote access to the network, and any other client computer environments


A database or spreadsheet of all major applications in use in the enterprise, categorized by organizational division or by IP subnet

Special applications

Divisions or departments that use Windows Terminal Services to run applications, or use other special applications, such as internally manufactured or obsolete applications


Types of connectivity different organizational groups are using, including remote client connection speeds (dependent on the remote access method in use, such as ADSL, wireless, dial-up, ISDN, or other)

It is important to gather client information so that you are prepared for interoperability and connectivity issues that might prevent proper SMS client software installation. For example, all the members of the Contoso Pharmaceuticals sales group use laptops. Some run Windows 95 (which is not supported as a SMS 2003 client), and others run Windows 98. Sales members travel frequently from one location to another and use a special remote access application to access the sales database located at headquarters.

The Contoso Pharmaceuticals marketing group, however, uses desktop computers running Windows 2000 Professional. Although they do not travel, the marketing members have home computers that they use to remotely connect to the corporate network over a virtual private network (VPN). The marketing group uses Microsoft Access 2000 to access the sales database located at headquarters.

Having this information can help you avoid potential interoperability conflicts with remote tools. It gives you a chance to plan an upgrade of the clients running Windows 95 to an operating system supported by SMS 2003. Also, it allows you to plan for remote SMS client installation scenarios, in addition to testing SMS client connections over the VPN.

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