Set Up Outlook Express for Your E-Mail Account

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

You can connect Outlook Express to your e-mail account using POP3 or IMAP4 connectivity.

How do I set up Outlook Express access to Outlook Live?

1. Open Outlook Express. The Internet Connection Wizard will run the first time you open Outlook Express. If the Internet Connection Wizard doesn't run when you first open Outlook Express, do the following:

   1. On the Tools menu, click Accounts.
   2. In the Internet Accounts dialog box, click Add, and then click Mail.

2. On the Your Name page, enter your full name in the Display name box.

3. On the Internet E-mail Address page, enter your e-mail address in the E-mail address box.

4. On the E-mail Server Names page, in the drop-down menu under My incoming mail server is a <type> server, select IMAP or POP3. IMAP4 supports more features.

5. Under Incoming mail (POP3, IMAP or HTTP) server, enter your POP3 or IMAP4 server name. For information about how to find your incoming (POP3 or IMAP4) server name, see How do I find the server settings? later in this topic.

6. Under Outgoing mail (SMTP) server, enter the SMTP server name. For information about how to find your outgoing (SMTP) server name, see How do I find the server settings? later in this topic.
   After you enter the server name, click Next.

7. On the Internet Mail Logon page, enter your e-mail address and password. If you want Outlook Express to remember your password, select the check box next to Remember password. Click Next.

8. On the Congratulations page, click Finish.

9. On the Internet Accounts page, select the account you just set up, and then click Properties.

   Note

   To open the Internet Accounts page, on the Tools menu, click Accounts.

10. On the Properties page for the account, click the Advanced tab, and then do the following:

    1. Under Server Port Numbers, under Outgoing mail (SMTP), select This server requires a secure connection (SSL).
    2. Under Incoming mail (IMAP) or Incoming mail (POP3), select This server requires a secure connection (SSL).
    3. If you're using POP3, it's a good idea to keep a copy of the messages you retrieve to your local computer on the server. To do this, under Delivery, click Leave a copy of messages on the server. This lets you access your messages from a different e-mail program.
    4. Click Apply.

11. On the Servers tab, under Outgoing Mail Server, click My server requires authentication.

12. Click Apply, and then click OK.

13. On the Internet Accounts page, click Close.

14. If you're using IMAP4, a message appears that asks you if you want to download folders for the mail server you added. Click Yes. Use Outlook Express to select which folders to synchronize between the server and your local computer, and then click OK.

For more information about how to use Outlook Express, see the Help documentation that's provided with Outlook Express.

How do I find the server settings?

Before you set up a POP3 or IMAP4 e-mail program, you need to look up your own POP3, IMAP4, and SMTP server settings.

Watch this video to learn how to find your server settings for your POP or IMAP e-mail program.

To find your server settings, sign in to your e-mail account using Outlook Web App. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Protocol Settings page under POP setting or IMAP setting, and SMTP setting.

What else do I need to know?

• If you don't know whether to use POP3 or IMAP4, consider using IMAP4 because it supports more features.
• If your e-mail account is the type that requires registration, you must register it the first time you sign in to Outlook Web App. Connecting to your e-mail account through POP3 or IMAP4 will fail if you haven't registered your account through Outlook Web App. After you sign in to your account, sign out. Then try to connect using your POP3 or IMAP4 program. For more information about how to sign in to your account using Outlook Web App, see How to Sign In to Outlook Web App. If you have trouble signing in, see FAQs: Sign-in and Password Issues or contact the person who manages your e-mail account.

What if I want to know more?

• Use IMAP or POP E-Mail Programs
• Using POP3 and IMAP4 E-Mail Programs