Assign a Windows Live Admin Center Domain Administrator in Live@edu

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Applies to: Live@edu

After you enroll your domain with Microsoft Live@edu, you can make any existing account a Windows Live Admin Center domain administrator. It's a good idea to have more than one Windows Live Admin Center domain administrator account so you have at least one backup account that can access the Windows Live Admin Center. To do this, you follow the procedure to add an accepted domain to your Outlook Live organization. However, instead of specifying a new domain, you specify your existing cloud-based domain, and you specify an existing user in your cloud-based domain. This process generates a new DNS record, which confirms your ownership of the domain at your DNS hosting service. This new DNS record is associated with the Windows Live ID that you specify during the re-enrollment, and this user becomes a Windows Live Admin Center domain administrator.

An example: You need a backup administrator

Suppose you enrolled the domain contoso.edu in Live@edu. During the enrollment, you specified the account admin@contoso.edu, and the DNS record that confirms your ownership of the domain contains the token 418dfb2662004683978f9ce4742099. After you finish provisioning all your users in the cloud-based service, you decide you need a backup administrator so you want to make Michelle, a co-worker with the account michelle@contoso.edu, a Windows Live Admin Center domain administrator.

To do this, you log on to Windows Live Admin Center with the account michelle@contoso.com. You then "add" the domain contoso.com. During this process, you specify the account michelle@contoso.edu. This generates a new DNS record that confirms your ownership of the domain, containing aecfad918ae783425e44fac19230fd, which you create at your DNS hosting service. You now have two Windows Live Admin Center domain administrators: admin@contoso.edu and michelle@contoso.edu.

Note   When you assign a new Windows Live Admin Center domain administrator for your domain, the process doesn't make the account an Exchange Online administrator. To make an account an Exchange Online administrator, see Give Users Administrator Permissions.

Also, for Microsoft Live@edu, you can't create more than one Live@edu Service Management Portal administrator. Only the account that you specified during the initial enrollment of the domain can access the Live@edu Service Management Portal. For more information, see Change the Administrator Account for the Service Management Portal for Live@edu.

Before you begin

The user that you want to make a Windows Live Admin Center domain administrator has to already exist in your cloud-based domain. If you need to create a new user, do so before you follow this procedure.

Assign a new Windows Live Admin Center domain administrator

  1. Go to Windows Live Admin Center, and click Sign in. Use the account you specified when you first enrolled in the Outlook Live, or another Windows Live Admin Center domain administrator you previously created using this procedure.

  2. On the Your domains page, click Add domain.

  3. On the Create a Windows Live experience for your domain page, enter your existing domain name, and select Outlook Live for your e-mail service.

  4. On the This domain is already registered page, click Continue.

  5. On the Review settings and accept agreement page, next to Administrator, click Change user.

  6. On the Sign in page, sign in using the Windows Live ID of the existing user in your cloud-based domain that you want to become a Window Live Admin Center domain administrator.

  7. If this is the first time signing in using the Windows Live ID, you may see the Provide account information page. If so, verify your password, select a secret question and answer, and click Submit.

  8. On the Review settings and accept agreement page, verify the following settings:

    • Domain   Your Outlook Live domain.

    • Mail service   Outlook Live.

    • Administrator   The new Windows Live Admin Center domain administrator.

    When you are finished, click I Accept.

  9. You are taken to the Domain Settings page in the Windows Live Admin Center, and you are logged on as the new Windows Live Admin center domain administrator. The status message on the Domain Settings page indicates you need to prove ownership of the domain by creating a DNS record. Use the DNS record information on the Domain settings page to create a new DNS record at your DNS hosting service.

  10. After you create the DNS record at your DNS hosting service, return to Windows Live Admin Center and click Refresh to check the status of your service on the Domain settings page. It should take no longer than 72 hours before the DNS record is detected by the Windows Live Admin Center. When the DNS record is detected, the status will change to Active. To check for status updates on the Domain settings page, click Refresh.