Administrator Accounts in Live@edu

Applies to: Live@edu

There are multiple types of administrator accounts. Most management tasks are performed by an Exchange Online administrator in the Exchange Control Panel or in Windows PowerShell. However, some tasks can only be performed by a Windows Live Admin Center domain administrator or the Live@edu Service Management Portal administrator.

It is important to understand that there is no relationship between the different types of administrator accounts after the initial enrollment of a domain in the service. The account you specify during enrollment becomes a Live@edu Service Management Portal administrator, a Windows Live Admin Center domain administrator, and an Exchange Online administrator. After enrollment, any new Windows Live Admin Center domain administrators that you assign aren't Exchange Online administrators or Live@edu Service Management Portal administrators. Similarly, any Exchange Online administrators that you create aren't Windows Live Admin Center or Live@edu Service Management Portal administrators.

Live@edu Service Management Portal administrator

The account you specify when you first enroll your domain with Live@edu is the Live@edu Service Management Portal administrator. After the domain is enrolled, the account can access the portal.

Note   There can be only one Live@edu Service Management Portal administrator, so we recommend that you use an account that isn't associated with a particular individual, such as admin@<domain name>. This account must be in the domain you are administering. For more information, see Change the Administrator Account for the Service Management Portal for Live@edu.

Here are some of the tasks that are available in the portal:

• Manage the institution profile information.

• Add an accepted domain.

• Configure single sign-on.

• Submit or escalate a support request.

The Live@edu Service Management Portal administrator can also access the Windows Live Admin Center.

Windows Live Admin Center domain administrator

In Live@edu, the account you specify when you enroll your domain in the service is a Windows Live Admin Center domain administrator. After the domain is enrolled, the account can access the Windows Live Admin Center.

Any task that is visible in the Windows Live Admin Center is available to a Windows Live Admin Center domain administrator. For example, a Windows Live Admin Center domain administrator can perform the following tasks:

• Cancel the service.

• Configure co-branding.

• View reports about the Outlook Live domain.

You can specify additional Windows Live Admin Center domain accounts after you enroll the domain in Live@edu. It's a good idea to have more than one Windows Live Admin Center domain administrator account so you have at least one backup administrator who can access the Windows Live Admin Center. For more information, see Assign a Windows Live Admin Center Domain Administrator in Live@edu.

Exchange Online administrator

In Live@edu, the account you specify when you enroll your domain in the service is an Exchange Online administrator. The primary function of an Exchange Online administrator is to manage the day-to-day operations of the cloud-based organization using the Exchange Control Panel or Windows PowerShell. For example, an Exchange Online administrator can perform the following tasks:

• Create users, contacts and distribution groups.

• Add proxy addresses to existing mailboxes.

• Create rules that control how mail flows through the organization.

It's a good idea to have more than one Exchange Online administrator account so you have at least one backup administrator who can manage your domain using the Exchange Control Panel or Windows PowerShell. For more information, see Give Users Administrator Permissions.