Topic Status: Some information in this topic is preview and subject to change in future releases. Preview information describes new features or changes to existing features in Microsoft SQL Server 2016 Community Technology Preview 2 (CTP2).

Product Name

SQL Server

Event ID


Event Source




Symbolic Name


Message Text

Unable to load user-specified certificate [Cert Hash(sha1) "%hs"]. The server will not accept a connection. You should verify that the certificate is correctly installed. See "Configuring Certificate for Use by SSL" in Books Online.

SQL Server attempted to load the certificate named in the message but the operation failed. This problem must be resolved before SQL Server can use this certificate. 

Possible causes of the error include:

  • The certificate could have been moved or deleted.

  • If the login used by SQL Server has changed, SQL Server may not have permission to access the certificate.

  • The certificate may have expired.

Make sure the certificate named in the message exists on the system, is accessible, and it is valid for use.