Troubleshooting Security (Windows SharePoint Services 2.0)

I can't change my password

The way you change your password depends upon what type of authentication your Web server is using, either Windows Authentication or Microsoft Active Directory directory services.

  • When using Active Directory account creation mode, Windows SharePoint Services provides the Change Password page for changing passwords. To use this page:

    1. On the top link bar, click Site Settings.

    2. In the Manage My Information section, click Update my information.

    3. Click Change password.

    4. If requested, enter the old password in the field provided.

    5. Enter the new password in the fields provided, and then click OK.

  • If you don't see the Change Password page, you probably use your Microsoft Windows domain account to log onto your SharePoint site. To change your domain account password in Windows XP:

  • To change your own password, press CTRL+ALT+DELETE and then click Change Password.

    Note

    When changing your password, make sure you entered the old password correctly. You may need to specify a password that includes numbers and special characters so that it is more secure. Also, if you are trying to use reuse an old password, more time may need to pass before you are able to use it again. If you still cannot change your password, contact your site collection administrator to change your password.

Rather than hiding links and controls from users, Windows SharePoint Services checks users' rights when they click links or try to perform actions on the site. If a user is not a member of a site group or cross-site group with the proper rights, he or she cannot enter site administration or change the settings for a site, list, or library. There are no administrative controls to hide links from unauthorized users.

I set Edit access in my list or survey to None, and now no one can enter items in the list or respond to the survey

The settings for Edit access also specify whether users can add items. You cannot prevent users from editing their own items. However, you can prevent users from editing someone else's items by setting Edit access to Only their own. You can specify Edit access settings by clicking Modify settings and columns, and then clicking Change general settings.

Note

To specify the permissions settings for a list, you must be a member of the Administrator site group or a site group that has the Manage Lists right.

I received the message "You need to be authenticated to access this page"

  • Do you have an account on the Web server and does the site group that you are a member of have sufficient rights to view the page? See your site administrator for information about access restrictions on the page.

  • Are the security settings in Internet Information Services set up to allow you access to the page? See Internet Information Services documentation for more information.

  • If you are using a domain account, is the Web server part of your domain and is your domain account a member of a site group that has sufficient rights to access the page? See your site administrator for more information.

  • Are you using a Web browser other than Microsoft Internet Explorer 5 or later? When using other browsers, such as Netscape Navigator, the server must use Basic Authentication to allow viewing the site. For more information, see "About authentications methods" in Windows SharePoint Services Help.

I've deleted users from my site, but I'm still being notified that my quota is full and I can't add any more users

To have any effect on your user quota, users must be removed at the site collection level. You can do this by using SharePoint Central Administration or the Manage Site Collection Users page in Site Administration. Removing users from individual sites will not allow you to add more users. To remove site collection users by using the Site Administration pages, do the following:

  1. On the top link bar, click Site Settings.

  2. In the Administration section, click Go to Site Administration.

  3. In the Site Collection Administration section, click View site collection user information.

  4. Select the check box next to the users that you want to delete, and then click Remove Selected Users.

    Note

    You must be a site collection administrator to remove users from a site collection.

  • Was the invitation to the site or just one list or library? If you are allowed access to the list or library only, you cannot access the home page of the site. Use the link to the list or library in the body of the invitation e-mail message to view the part of the site where you are allowed access, or contact your site administrator and request access to the rest of the site.

  • Does the site still exist or has it moved? Contact your site administrator.