Autodiscover and Outlook Anywhere Issues

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

You can configure Outlook Anywhere (formerly known as RPC over HTTP) to provide external access to Microsoft Exchange Server 2007 for your clients. If you want Microsoft Office Outlook 2007 user profiles to be automatically configured to connect to Exchange 2007, configure the Autodiscover service. This also provides external URLs for Exchange services such as the Availability service and offline address book.

The topics in this section help you diagnose and resolve problems on the client and the server that can occur when you configure Outlook Anywhere and the Autodiscover service in your Exchange 2007 messaging environment.

Common issues related to the Autodiscover service and Outlook Anywhere are discussed in the following topics:

• Autodiscover Service Returns Unexpected Values for Outlook Anywhere Proxy Settings

• Outlook Anywhere Client Connectivity Issue Because of TCP/IPv6

• Wildcard Certificate Causes Client Connectivity Issues for Outlook Anywhere

• Users May Be Intermittently Prompted for Credentials When Connecting to an Exchange 2007 Client Access Server from a Remote Location

• Many Outlook Anywhere Users Intermittently Lose Connectivity with Their Exchange Mailboxes at the Same Time

• Outlook Clients Can't Connect and Are Prompted for Authentication Repeatedly

For More Information

For more information about the Autodiscover service and Outlook Anywhere, see the following topics:

• Managing the Autodiscover Service

• Managing Outlook Anywhere