Table of Contents
Introduction
Part I Introduction
1 Overview of Microsoft Exchange Server 2007
What Is Exchange Server?
Editions of Exchange Server 2007
Exchange Server 2007 Standard Edition
Exchange Server 2007 Enterprise Edition
Understanding Basic Concepts
Messaging Systems
The Organization of an Exchange Environment
Exchange Server Storage
What’s New in Exchange Server 2007
Active Directory Site Routing
Split Permissions Model
Exchange Server 2007 Setup Wizard
Exchange Management
Exchange Server Roles
Unified Messaging
Messaging Policy and Compliance
Anti-Spam and Antivirus
64-Bit Architecture
Outlook Web Access
Summary
2 Active Directory for Exchange Administrators
Brief Overview of Active Directory
Directory Structure in Active Directory
Logical Structure of Active Directory
Groups
Other Active Directory Components
Naming Partitions
Sites
Location Service Providers
Global Catalog Servers
Client Authentication
Active Directory Names
Exchange Server 2007 and Active Directory
Exchange Server 2007 and Active Directory Site Topology
Storing Exchange Server 2007 Data in Active Directory
Exchange Server 2007 and Forest Boundaries
Configuration Partition and Directory Data
DNS Configuration
Summary
3 Exchange Server 2007 Architecture
The Role of Exchange Server 2007 Roles
Mailbox Server Role
Client Access Server Role
Hub Transport Server Role
Unified Messaging Server Role
Edge Transport Server Role
Storage Design Goals in Exchange Server 2007
Stores and Storage Groups
Increased User Support
Individual Backup and Restore
Database File Structure
On-Demand Content Conversion
Single-Instance Message Store
Data Recovery and Transaction Logs
The Extensible Storage Engine
Transaction Log Files
The Web Folder Client
Public Folders
Multiple Public Folder Trees
Indexing
Index Catalogs
Index Size
Exchange Server Storage Design
Supported Storage Technologies
Choosing a RAID Level
Planning for Disk Space
Logical Unit Number (LUN) Layout
Other Storage Notes
Testing Your Storage Architecture
Transport Architecture
SMTP Connectors
Creating SMTP Connectors
Message Routing
Message Transport Scenarios
Transport Protocols
Summary
Part II Planning Your Deployment
4 Assessing Needs
Defining User Needs
Messaging
Public Folders
Connections to Other Systems
Remote Access
Custom Applications
Training and Support Services
Assessing Current Resources
Defining Your Geographic Profile
Defining Your Software Environment
Defining Your Network Topology
Defining Your Active Directory Model
Defining Administrative Needs
Summary
5 Planning for Deployment
Planning the Organization
Establishing a Naming Convention
Planning Public Folders
Planning Gateways
Planning Servers
Disk Considerations
Processor Considerations
Memory Considerations
Network Considerations
Ways to Add Fault Tolerance
Summary
Part III Installation and Deployment
6 Installing Exchange Server 2007
Preparing for the Installation
Gathering Information
Verifying Hardware Requirements
Getting Service Packs
Defining the Role of Your Server
Optimizing Hardware through Configuration
Verifying System Requirements
Creating the Exchange Administrator’s Account
Playing It Safe
Performing the Installation
Preparing the Active Directory Environment
Installing Exchange Server 2007 in a New Organization
The Role of Roles
Installing in an Existing Organization
Verifying Your Installation
Finalizing Exchange Server 2007 Deployment
Keeping Exchange Healthy
Summary
7 Coexisting with Previous Versions of Exchange Server
Chapter Background
Terminology
Exchange Server 2007 Coexistence Deployment Considerations
Exchange Server 2003 Native Mode
Automatic Coexistence Tasks
Global Settings
Installing Exchange Server 2007 into an Existing Exchange
Server 2003 Organization
Coexistence Administration Issues
Creating Additional Routing Group Connectors
Coexistence Issue: Version-Specific Administration
SMTP Connectors and Internet E-Mail
Handling Internet E-Mail
Adding an SMTP Connector to Your Legacy Exchange Organization
Public Folders
Public Folder Replication
Handling Public Folder Referrals
Administering Public Folders
Recipient Update Service
Complete Coexistence Notes
Summary
8 Transitioning to Exchange Server 2007
The Example Scenario
Transition Options
Transition Limitations
Move Internet Mail to Exchange Server 2007
Allow Mail to Flow to the Internet
Allow Incoming Mail from the Internet
Moving Mailboxes to Exchange Server 2007
The Decommissioning Process
Re-Home Client Services
Remove SMTP Connectors from Your Legacy Exchange Organization
Re-Home Public Folders
Move the Offline Address Book to Exchange Server 2007
Move the Recipient Update Service to Exchange Server 2007
Remove Legacy Connectors
Uninstall Exchange from Legacy Exchange Servers
Remove Legacy Exchange Routing Groups
Summary
9 High Availability in Exchange Server 2007
Continuous Replication and Transaction Logs
Local Continuous Replication
Preparing for LCR
Enabling Local Continuous Replication
Cluster Continuous Replication
CCR Terminology
Preparing for CCR
Enabling Continuous Cluster Replication
Establishing the Cluster
Configure the MNS Quorum to Use the File Share Witness
Installing Exchange Server 2007 on Your Cluster
Verifying the Status of Your CCR
Verifying That a Server Can Handle a Failover
Configuring the Transport Dumpster
Closing Thoughts on CCR
Single Copy Clusters
Summary
Part IV Management
10 Managing Exchange Server 2007
Microsoft Management Console
The MMC User Interface
How MMC Works
Using the Exchange Management Console
Major Areas of the Exchange Management Console
Examining the Exchange Hierarchy
Using the Exchange Management Shell
Understanding Cmdlets
Getting Help
Summary
11 Creating and Managing Recipients
Understanding Recipient Types
Users
Mailbox Users
Mail-Enabled Users
Mailbox Resources
Mail Contacts
Creating a Mail Contact
Configuring a Mail Contact
Distribution Groups
Creating a Distribution Group
Configuring a Group
Creating Dynamic Distribution Groups
Filtering Recipients
Templates
Address Lists
Summary
12 Using Public Folders
Understanding Public Folder Storage
Using Public Folders in Outlook 2007
Creating a Public Folder in Outlook
Managing Public Folders in Outlook
Managing Public Folder Databases in the Exchange Management Console
Creating a New Public Folder Database
Removing a Public Folder Database
Creating and Managing Public Folders in the Exchange Management Shell
Creating a Public Folder
Removing a Public Folder
Getting Information about a Public Folder
Managing Settings for a Public Folder
Summary
13 Creating and Managing Storage Groups
Review of Exchange Server 2007 Storage Architecture
Benefits of Using Storage Groups
Increased User Support
Individual Backup and Restore
Hosting of Multiple Businesses
Support for Special Mailboxes
Planning Storage Groups
Planning for Disk Space
Planning for Multiple Storage Groups
Planning for Backup and Restore Throughput
Managing Storage Groups
Creating Storage Groups
Modifying Storage Group Configuration
Removing Storage Groups
Managing Stores
Creating a Mailbox Store
Modifying Mailbox Database Configuration
Summary
14 Unified Messaging
Unified Messaging Overview
Unified Messaging Features
Exchange Server 2007 Unified Messaging Objects
Creating and Managing Unified Messaging Objects
Unified Messaging Dial Plans
Unified Messaging Mailbox Policy
Unified Messaging IP Gateways
Associating Servers with Dial Plans
Enabling Unified Messaging for Individual Mailboxes
Summary
Part V Maintenance
15 Troubleshooting Exchange Server 2007
Using Troubleshooting Tools
Using Event Viewer
Using Diagnostics Logging
Inbox Repair Tool
RPing Utility
Eseutil.exe Offline Tool
Best Practices Analyzer
Mail Flow Troubleshooter
Performance Troubleshooter
Other Useful Utilities
Finding Help
Product Documentation
Microsoft TechNet
Internet Newsgroups
Summary
16 Disaster Recovery
Backup and Restore Technologies
The Exchange Database
Volume Shadow Copy Service
Exchange Streaming Backup API
Other Exchange Server Components
Backup and Restore Strategies
Recovering an Exchange Mailbox Server
Recovering an Exchange Mailbox Database
Recovering a Single Exchange Mailbox
Backing up an Exchange Mailbox Server
Backing up an Exchange Mailbox Database
Backing up a Single Exchange Mailbox
Planning for Corruption
Implementing Backup Strategies
Operational Best Practices
Summary
17 Tuning Exchange Server 2007 Performance
Understanding How the Performance Snap-in Works
Performance Monitoring Concepts
Collecting Data with the Performance Snap-In
Viewing Collected Data
Evaluating the Four Main Subsystems in Windows
Evaluating Memory Usage
Evaluating Processor Usage
Evaluating Disk Usage
Evaluating Network Usage
Using the Performance Snap-in to Tune Exchange Server 2007
SMTP System Monitor Counters
Outlook Web Access
Unified Messaging Counters
Using Other Exchange Performance Tools
Microsoft Exchange Server Jetstress Tool
Exchange Load Generator
Summary
Part VI Security
18 Security Policies and Exchange Server 2007
Why Are Information Security Policies Important?
Information Security Policies and Electronic Policies
Information Security Policies for Exchange Server 2007
Password Policies
Logon Policies
Acceptable Use Policies
Computer Viruses, Trojans, and Worms
Schema Extensions by Exchange Server 2007
Data Security
Legal Exposure to Unwanted E-Mail Content
Backing Up and Archiving Exchange Databases
E-Mail Integrity
Miscellaneous Elements to Consider
Related Resources
Summary
19 Exchange Server Security Basics
The Scope of Security
Motivations of a Criminal Hacker
How Hackers Work
Physical Security
Administrative Security
The Built-in Exchange Administrative Groups
The Add Exchange Administrator Wizard
SMTP Security
Computer Viruses
What Is a Virus?
Trojans
Worms
Junk E-Mail
Security Tools Provided by Microsoft
Summary
20 Antivirus and Anti-Spam
The Edge Transport Server at a Glance
Edge Transport Server Deployment
Verify the Edge Transport Server’s DNS Suffix
Configure Firewalls to Pass Edge Traffic
Install Active Directory Application Mode
Install the Exchange Server 2007 Edge Transport Server Role
Subscribe the Edge Transport Server to the Exchange Server 2007 Organization . .
Managing Anti-Spam Features
Content Filtering
Connection Filtering: IP Allow List
Connection Filtering: IP Allow List Providers
Connection Filtering: IP Block List
Connection Filtering: IP Block List Providers
Recipient Filtering
Sender Filtering
Sender ID
Attachment Filtering
Managing Antivirus with Microsoft Forefront Security for Exchange Server
About Microsoft Forefront Security for Exchange Server
Installing Microsoft Forefront Security for Exchange Server
Managing Microsoft Forefront Security for Exchange Server
Other Microsoft Forefront Security for Exchange Server Benefits
Summary
21 Securing Exchange Server 2007 Messages
Windows Server 2003 Security Protocols
Understanding the Public Key Infrastructure in Windows Server 2003
Encryption and Keys
Encryption Schemes
Certificate Services in Windows Server 2003
Managing the Public Key Infrastructure
Installing and Configuring Certificate Services
Installing Web Enrollment Support
Using the Web Enrollment Pages
Viewing Information About Certificates
Securing Messaging in Outlook 2007
Initially Trusting a Certificate
Encryption and Outlook 2007
Digital Signatures and Outlook 2007
S/MIME and Outlook 2007
Configuring Outlook 2007 for Secure Messaging
Installing Exchange Certificate Templates
Understanding How Exchange Server 2007 Integrates with Windows Server 2003 Security
Summary
Part VII Clients
22 Overview of Exchange Clients
Microsoft Office Outlook 2007
Windows Mail and Microsoft Outlook Express
Outlook Web Access
Standard Internet E-Mail Clients
Non-Windows Platforms
UNIX Clients
Macintosh Clients
Choosing a Client for Exchange Server
Summary
23 Deploying Microsoft Office Outlook 2007
Installing Outlook 2007
Standard Outlook Installation
Installing Outlook 2007 by Using the Office Customization Tool
Supporting Outlook 2007
Using Cached Exchange Mode
Enabling Multiple Users in Outlook 2007
Outlook Anywhere
Summary
24 Supporting Outlook Web Access
Features of OWA
Deploying OWA
Single-Server Scenario
Multiserver Scenario
ISA Server 2006 and OWA
Authentication Options
Configuring OWA Properties and Features
Managing Access to UNC Shares and SharePoint Document Repositories
OWA Segmentation
OWA User Features
Summary
25 Supporting Other Clients
Post Office Protocol Version 3
Enabling POP3
Administering POP3
Internet Messaging Access Protocol 4
Enabling IMAP4
Administering IMAP4
POP3/IMAP4 Considerations
Summary
Part VIII Appendices
A Default Directory Structure for Exchange Server 2007
B Delivery Status Notification Codes
C Default Log File Locations
D Default Diagnostic Logging Levels for Exchange Processes
Glossary
Index
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