Chapter Summary

  • Remote Desktop is a Windows feature that allows you to connect to the desktop of a remote computer as if you were logged on to that computer locally.
  • To connect to another computer through Remote Desktop, the feature needs to be enabled on the remote computer, and you need to be a member of either the Administrators group or the Remote Desktop Users group on that remote machine.
  • Remote Desktop in Windows Vista comes with two optional new security features: Network Level Authentication (NLA) and Server Authentication. These features are not compatible with Remote Desktop versions in Windows XP or Windows Server 2003 by default.
  • Remote Assistance is a Windows feature that allows one user, called a helper, to connect to the live session of another user on a remote computer. Once connected, the helper can see the remote user’s desktop and (if allowed) interact with it.
  • Remote Assistance can be solicited or unsolicited. When Remote Assistance is solicited, a user creates a Remote Assistance request and sends it to the helper. With unsolicited Remote Assistance, the helper does not need a request, but this method requires significant preparation. In either case, for a computer to receive Remote Assistance, the feature must first be enabled locally.

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