Advanced Planning Topics

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Advanced Planning Topics

The topics that follow provide further information on specific operational tasks that may be required in your service offering.

This section describes the specifics of using Autodiscovery for clients in a hosted environment, and steps to verify the operation of Autodiscovery in Microsoft Office Outlook 2007 and for mobile scenarios using Microsoft ActiveSync.

This section also includes topics on example customer service plans that are included in the Solution Service Plan database, on the creation and operation of Service Plans, and on the overall design of Service Plans management in this release of the Solution.