Old Name |
Old Quadrant |
New Area |
New Name |
Service Level Management |
Optimizing |
Plan Phase |
Business/IT Alignment SMF |
Financial Management |
Optimizing |
Plan Phase |
Financial Management SMF |
Capacity Management |
Optimizing |
Plan Phase |
Reliability SMF |
Availability Management |
Optimizing |
Plan Phase |
Reliability SMF |
IT Service Continuity Management |
Optimizing |
Plan Phase |
Reliability SMF |
Workforce Management |
Optimizing |
Manage Layer |
Team SMF |
Security Management |
Optimizing |
Plan Phase |
Reliability SMF |
Infrastructure Engineering |
Optimizing |
Deliver Phase |
Envision SMF |
Change Management |
Changing |
Manage Layer |
Change and Configuration SMF |
Configuration Management |
Changing |
Manage Layer |
Change and Configuration SMF |
Release Management |
Changing |
Deliver Phase |
Deploy SMF |
System Administration |
Operating |
Operate Phase |
Operations SMF |
Security Administration |
Operating |
Operate Phase |
Operations SMF |
Service Monitoring and Control |
Operating |
Operate Phase |
Service Monitoring and Control SMF |
Directory Services Administration |
Operating |
Operate Phase |
Operations SMF |
Network Administration |
Operating |
Operate Phase |
Operations SMF |
Storage Management |
Operating |
Operate Phase |
Operations SMF |
Job Scheduling |
Operating |
Operate Phase |
Operations SMF |
Service Desk |
Supporting |
Operate Phase |
Customer Service SMF |
Incident Management |
Supporting |
Operate Phase |
Customer Service SMF |
Problem Management |
Supporting |
Operate Phase |
Problem Management SMF |
Risk Model |
|
Manage Layer |
Governance, Risk, and Compliance SMF |
Team Model |
|
Manage Layer |
Team SMF |
|
|
Plan Phase |
Policy SMF |
|
|
Deliver Phase |
Project Planning SMF |
|
|
Deliver Phase |
Build SMF |
|
|
Deliver Phase |
Stabilize SMF |
|
|
|
|
Change Initiation Review |
Operations Management Reviews |
Plan Overview |
Portfolio Management Review |
Release Readiness Review |
Operations Management Reviews |
Deliver Overview |
Release Readiness Management Review |
Operations Review |
Operations Management Reviews |
Operate Overview |
Operational Health Management Review |
Service Level Agreement Review |
Operations Management Reviews |
Plan Overview |
Service Alignment Management Review |
|
|
Deliver Overview |
Project Plan Approved Management Review |
|
|
Manage Overview |
Policy and Control Management Review |
.jpg)