Remote Web Workplace was not configured

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Applies To: Windows SBS 2008

Problem   Remote Web Workplace is not configured.

Features affected   Remote Web Workplace does not work.

Solution   To resolve this issue, you must manually configure Remote Web Workplace.

To manually configure Remote Web Workplace

  1. Click Start, click Administrative Tools, and then click Internet Information Services (IIS) Manager.

  2. In the User Account Control window, click Continue.

  3. In the Internet Information Services (IIS) Manager console, expand ServerName, expand Sites, and then double-click SBS Web Applications.

  4. If Remote exists, delete it.

  5. In the Internet Information Services (IIS) Manager console, expand ServerName, and then expand Application Pools.

  6. If SBS Web Workplace AppPool exists, delete it.

  7. Right-click SBS Web Applications, and then select Add Application Pool.

  8. Create the SBS Web WorkPlace AppPool as follows:

    1. In the Add Application Pool window, in Name, type SBS Web Workplace AppPool, keep the default settings for the remaining options, and then click OK.

  9. Create the Remote application as follows:

    1. In the Internet Information Services (IIS) Manager console, expand ServerName, expand Sites, expand SBSWeb Applications, and then click Add Applications.

    2. In the Add Application window, in Alias, type Remote, in Application Pool, select SBS Web Work AppPool, and in Physical path, type C:\Program Files\Windows Small Business Server\Bin\webapp\Remote. Click OK.

  10. Set the SSL settings for this application as follows:

    1. Click Remote, and then, in the IIS section of the center pane, double-click SSL Settings.

    2. Select the Require SSL and Require 128-bit SSL options.

    3. In the Actions pane, click Apply.

  11. Update the Web.config file as follows:

    1. On the desktop, click Start, in the Search box type, cmd, from the quick launch pane right-click cmd, and then click Run as administrator.

    2. Type notepad “C:\Program Files\Windows Small Business Server\Bin\webapp\Remote\web.config”.

    3. In the file, find all instances of {0}, and then replace them with C:\Program Files\Windows Small Business Server\Bin\.

    4. In the file, find all instances of {1}, and then replace them with C:\Program Files\Windows Small Business Server\Logs\WebWorkplace\.

    5. In the file, find all instances of {2}, and then replace them with Sites.

    6. Find all instances of {3} and {4}, and then replace them with the current language (for example, en for English, zh-chs for Simplified Chinese, etc.

  12. Create a log folder as follows:

    1. Create the folder C:\Program Files\Windows Small Business Server\Logs\WebWorkplace.

    2. Grant Full Control permissions to Authenticated Users and Network Service.

  13. Grant read and write access rights to domain users via the ASP.NET temp folder as follows:

    1. Right-click Start, click Explore, and then browse to C:\Windows\Microsoft.NET\Framework64\v2.0.50727.

    2. Right-click Temporary ASP.NET Files, and then click Properties.

    3. Grant read and write permissions to Domain Users.

  14. Enable Remote Desktop on the server as follows:

    1. Right-click Start, click Explore, right-click Computer, and then click Properties

    2. Click Remote Settings, and then in the User Account Control window, click Continue.

    3. In the Remote Desktop section, select Allow connections from computer running any version of Remote Desktop (less secure).

  15. Modify the registry as follows:

    Warning

    Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.

    1. On the desktop, click Start, and then in the Search box, type regedit.

    2. Browse to HKLM\Software\Microsoft\SmallBusinessServer\Components.

    3. Set the value of RemoteWebWorkplace to 1 (DWORD).

To read the most recent version of this topic, see the Microsoft Web site (https://go.microsoft.com/FWLink/?LinkID=119515). The most recent version might contain additional information that was not available when Windows SBS 2008 was released.