The status for Microsoft Exchange Server 2007 could not be configured.

Problem   The status of Microsoft Exchange Server 2007 cannot be configured.

Features affected   An error may have occurred in any of the following tasks, which are completed when the status of Microsoft Exchange Server 2007 is configured:

• Configure a registry key that tells other components of Windows SBS 2008 that the messaging component is installed and functional. This step is essential to the functioning of the messaging component within Windows SBS 2008. Messaging is an integral part of Windows SBS 2008, and it impacts areas like managing user accounts, integrating with Windows Sharepoint Services, and sending alert notifications and reports.

• Disable the mailbox for the built-in Administrator account. The Windows account that is associated with the mailbox is disabled, but the user account can still receive e-mail. The storage limit is 2 GB for this account.

• Configure the dependencies for the POP3 Connector. This ensures that the POP3 Connector runs only when the services that it needs in order to run and to deliver e-mail are enabled and running.

Solution   To resolve this issue, you must manually configure the status for Exchange Server 2007 as follows:

• Configure a registry key for the status of Exchange Server 2007.

• Disable the mailbox for the built-in Administrator account. This step is optional.

• Configure the dependencies for the POP3 Connector.

To configure a registry key for the status of Exchange Server 2007

1. Click Start, in the Search field type regedit, and then press ENTER.

   Warning

   Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.

2. On the User Account Control page, click Continue.

3. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Components, and then double-click Messaging.

   Note

   If the Messaging key does not exist, then create a key with the following parameters: Name: Messaging, Type: REG_DWORD, and Value Data: 1

4. In the Edit DWORD (32-bit) Value dialog box, change Value data to 1, and then click OK.

To disable the mailbox for the built-in Administrator account (optional)

1. Click Start, in the Search field type Exchange Management Shell, and then press ENTER.

2. Type disable-mailbox administrator.

3. Press ENTER to confirm.

To adjust the POP3 Connector service dependencies

1. Click Start, in the Search field type cmd, in the quick launch window right-click cmd, and then click Run as administrator.

2. In the User Account Control window, click Continue.

3. Type sc.exe config pop3connector depend= tcpip/EventLog/MSExchangeTransport.

To read the most recent version of this topic, see the Microsoft Web site (https://go.microsoft.com/FWLink/?LinkID=119465). The most recent version might contain additional information that was not available when Windows SBS 2008 was released.