Windows Small Business Server 2003 displays a GUID instead of a user name for an e-mail address.

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Cause:  This problem can occur if a user account name contains Unicode characters.

Solution:  Use the Active Directory Users and Computers snap-in to change the SMTP e-mail address for the account.

To change the SMTP e-mail address for a user account

  1. Click Start, and then click Server Management.

  2. In the console tree, double-click Advanced Management, double-click Active Directory Users and Computers, double-click your server name, and then locate the account in either the Builtin or Users folder.

  3. Right-click the account, click Properties, and then click the E-mail Addresses tab.

  4. Under E-mail addresses, select the SMTP e-mail address to be changed, and then click Edit.

  5. In the E-mail address text box, replace the GUID with the correct e-mail alias, and then click OK.

  6. Click the Exchange General tab.

  7. In the Alias text box, replace the GUID with the correct e-mail alias, and then click OK twice to save your settings.