Install the Infrastructure Update for Microsoft Office Servers (Search Server 2008)
Applies To: Microsoft Search Server 2008
Topic Last Modified: 2008-09-18
The Infrastructure Update for Microsoft Office Servers provides quality and performance enhancements when installed on a server that is running Microsoft Search Server 2008 or Microsoft Search Server 2008 Express. For more information about the update, see the Microsoft Knowledge Base Article Description of the Infrastructure Update for Microsoft Office Servers (KB951297) (https://go.microsoft.com/fwlink/?LinkID=121886).
This article assumes that either Microsoft Search Server 2008 or Microsoft Search Server 2008 Express is installed on the computers that you are updating. We recommend that you also install the Infrastructure Update for Windows SharePoint Services 3.0 on all servers in the server farm before you install the Infrastructure Update for Microsoft Office Servers.
Important
If you are upgrading an x86 installation of Search Server 2008 or Search Server 2008 Express, you must ensure that you use only x86 components when upgrading. These components include the operating system, Search Server 2008 or Search Server 2008 Express, and the Infrastructure Update for Microsoft Office Servers. Likewise, if you are upgrading an x64 installation, you must ensure that you use all x64 components.
High level steps
The following list shows the high-level steps for installing the Infrastructure Update for Microsoft Office Servers.
Step 1: View the presentation Presentation: Understanding and deploying hotfixes, public updates, and service packs (Search Server 2008).
Follow the preliminary steps described in the Before you begin section.
Step 3: (Optional) Download and install the Infrastructure Update for Windows SharePoint Services 3.0. For more information, see To install the Infrastructure Update for Windows SharePoint Services 3.0.
Step 4: Download and install the Infrastructure Update for Microsoft Office Servers.
Step 5: (Optional) Download and install Language Packs. For more information, see Deploy language packs (Search Server 2008)
Before you begin
This section provides an overview of recommendations to consider before you install a software update.
Schedule the upgrade for a time that causes the least amount of disruption for your users.
You do not need to stop services, timer jobs, or crawls during the upgrade. The Setup Wizard stops or pauses and then resumes them as needed. The setup wizard restarts the following services during upgrade: Internet Information Services, SharePoint Administration Service, and SharePoint Timer Services.
Note
You do not have to stop the World Wide Web Publishing service on the Web front-end servers. However, access to the sites will be temporarily affected during the upgrade when the setup Wizard restarts services during the upgrade.
Communicate the proposed schedule to users and the key people involved with the Web sites hosted on the servers that are running Search Server 2008 and, if necessary, adjust the schedule.
Back up the server farm before you start the software update installation. You should create a backup of search and all databases. We recommend that you follow these guidelines:
Search: Use the full backup operation from SharePoint Central Administration or the stsadm command-line tool to back up the Shared Services Provider (SSP) that is associated with the index server. The backup operation includes both the SSP database and content index in the file system.
Important
Before you back up, verify that the drive that you are backing up to has enough free space to back up the entire farm. Although you are only backing up the SSP, the backup operation will fail if you do not have free space for the entire farm.
Configuration database and Central Administration content database: You must back up your databases by using SQL Server tools after you have stopped your farm. Use the simple recovery model so that your transaction log is truncated. For more information, see Move all databases (Search Server 2008).
Content databases: Perform a full backup operation with either the stsadm command-line tool or SQL Server to back up all content databases. If you are using SQL Server, use the simple recovery model, so that your transaction log is truncated.
Front-end Web server: If you have customized the front-end Web server or are unsure of the extent of the customizations to your Web applications, we recommend that you make a backup image of your front-end Web server. Make sure that you have a backup of any solution packages that you have deployed on your front-end Web servers.
Note
Ideally, if you are customizing front-end Web computers, the customization should be managed by using a robust build process or script that allows the customizations to be applied to a new computer.
If you experience an unrecoverable failure during upgrade, you may have to restore your server from the backup image that you created. You would need to manually apply all customizations to your front-end Web server.
Note
We recommend that you back up the server farm after you have verified that the software update installation succeeded.
Warning
Back up operations that are running during the upgrade will fail. Because of this, we recommend that you wait for all backups to complete before you upgrade.
For more information about backing up and restoring your server farm, see Protecting and restoring the farm (Search Server 2008). For more general information about preparation steps to installing a software update, see Deploy software updates for Office SharePoint Server 2007.
Installing the Infrastructure Update for Windows SharePoint Services 3.0
We recommend that you install the Infrastructure Update for Windows SharePoint Services 3.0 on all servers in the server farm because it provides updates that are not included in the Infrastructure Update for Microsoft Office Servers. For example, key updates for the Infrastructure Update for Windows SharePoint Services 3.0 include:
Platform performance improvements and fixes.
Several backup and restore fixes.
Several core Workflow fixes.
If you install the Infrastructure Update for Windows SharePoint Services 3.0, you must do so before you install the Infrastructure Update for Microsoft Office Servers.
You can either download the Infrastructure Update for Windows SharePoint Services 3.0 to each computer that you are updating or download it to a file share. If you use a file share as an installation source, you must ensure that a minimum of Read permissions have been granted to each server administrator that will be accessing that share.
To install the Infrastructure Update for Windows SharePoint Services 3.0
This section includes all required procedures to install the Infrastructure Update for Windows SharePoint Services 3.0 in any size server farm. If you are installing on a multiple computer server farm, install the update on each server in the server farm running Search Server 2008 or Search Server 2008 Express.
Install the Infrastructure Update for Windows SharePoint Services 3.0
Download the Infrastructure Update for Windows SharePoint Services 3.0.
You can download the 32-bit version of the update from the following location:
Microsoft Download Center (https://go.microsoft.com/fwlink/?LinkId=121881).
You can download the 64-bit version of the update from the following location:
Microsoft Download Center (https://go.microsoft.com/fwlink/?LinkId=121883).
Disconnect users from the server farm by stopping the World Wide Web Publishing service (W3SVC) on all Web servers.
Note
This manual step is done as a precaution to ensure that the service is fully stopped.
On the first server, in Windows Explorer, double-click the .exe that you downloaded.
By default, the file name for the x86 version is infrastructureupdateforwindowssharepointservices3.0-kb951695-fullfile-x86.exe and the file name for an x64 system is infrastructureupdateforwindowssharepointservices3.0-kb951695-fullfile-x64.exe.
Important
Perform these steps on the index server first, then the query servers, and finally the front-end Web servers.
If the Security Warning dialog box appears, click Run to continue.
On the Microsoft Software License Terms page, select the Click here to accept the Microsoft Software License Terms check-box and then click Continue.
At the end of the software update installation, the SharePoint Products and Technologies Configuration Wizard starts.
Note
If the wizard does not start automatically, click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Products and Technologies Configuration Wizard.
On the Welcome to SharePoint Products and Technologies page, click Next.
In the dialog box that notifies you that some services might need to be restarted during configuration, click Yes.
Important
User access to your server farm will be temporarily disrupted while the Internet Information Services, SharePoint Administration Service, and SharePoint Timer Service are restarted. Typically restarting these services takes only a few moments to complete.
On the Completing the SharePoint Products and Technologies Configuration Wizard page, click Next.
When the dialog box about installation in a server farm appears, do not click OK. Instead, leave each server with the following dialog box displayed:
You must run Setup to install new binary files for every server in your server farm. If you have multiple servers in your server farm, run Setup and the configuration wizard on the other servers now, and then return to this server and click OK to continue.
When the dialog box from the previous step is displayed on all servers in the server farm, use one server that hosts the Central Administration Web site to finalize the installation.
On the server you selected in the previous step, click OK.
On the Configuration Successful page, click Finish.
After you have finished updating one Web server that hosts the Central Administration Web site, you should follow the procedures in the "Verify installation" section on this one Web server to ensure that the software update installation was successful.
Continue updating the remaining computers in the server farm, one at a time, by clicking OK in the dialog box.
Note
It is important that the SharePoint Products and Technologies Configuration Wizard perform the configuration procedures on only one computer at a time.
Verification step
To verify that the Infrastructure Update for Windows SharePoint Services 3.0 is installed, see the “How to determine whether this update is installed” section of Microsoft Knowledge Base Article Description of the Infrastructure Update for Windows SharePoint Services 3.0 (https://go.microsoft.com/fwlink/?LinkId=125366).
Installing the Infrastructure Update for Microsoft Office Servers
Use this procedure to install the Infrastructure Update for Microsoft Office Servers on Search Server 2008 or Search Server 2008 Express on a single server or a server farm. You must install the Infrastructure Update for Microsoft Office Servers on each server in the server farm.
You can either download the Infrastructure Update for Microsoft Office Servers to each computer that you are updating or download it to a file share. If you use a file share as an installation source, you must ensure that a minimum of Read permissions have been granted to each server administrator that will be accessing that share.
To install the Infrastructure Update for Microsoft Office Servers
You must install the Infrastructure Update for Microsoft Office Servers on each server in the server farm.
Install the Infrastructure Update for Microsoft Office Servers
Download the Infrastructure Update for Microsoft Office Servers.
You can download the 32-bit version of the update from the following location:
Microsoft Download Center (https://go.microsoft.com/fwlink/?LinkId=121879).
You can download the 64-bit version of the update from the following location:
Microsoft Download Center (https://go.microsoft.com/fwlink/?LinkId=121880).
Ensure that the World Wide Web Publishing service (W3SVC) is stopped on all Web servers.
Note
This manual step is done as a precaution to ensure that the service is fully stopped so that users cannot access the server farm during the update.
On the first server, in Windows Explorer, double-click the .exe that you downloaded.
By default, the file name for the x86 version is infrastructureupdateformicrosoftofficeservers-kb951297-fullfile-x86.exe and the file name for an x64 system is infrastructureupdateformicrosoftofficeservers-kb951297-fullfile-x64.exe.
Important
Perform these steps on the index server first, then the query servers, and finally the front-end Web servers.
If the Security Warning dialog box appears, click Run to continue.
On the Microsoft Software License Terms page, select the Click here to accept the Microsoft Software License Terms check-box and then click Continue.
The SharePoint Products and Technologies Configuration Wizard starts at the end of the software update installation.
Note
If the wizard does not start automatically, click Start, point to All Programs, point to Administrative Tools, and then click SharePoint Products and Technologies Configuration Wizard.
On the Welcome to SharePoint Products and Technologies page, click Next.
In the dialog box that notifies you that some services might need to be restarted during configuration, click Yes.
Important
User access to your server farm will be temporarily disrupted while the Internet Information Services, SharePoint Administration Service, and SharePoint Timer Service are restarted. Typically restarting these services takes only a few moments to complete.
On the Completing the SharePoint Products and Technologies Configuration Wizard page, click Next.
When the dialog box about installation in a server farm appears, do not click OK. Instead, leave each server with the following dialog box displayed:
You must run Setup to install new binary files for every server in your server farm. If you have multiple servers in your server farm, run Setup and the configuration wizard on the other servers now, and then return to this server and click OK to continue.
When the dialog box from the previous step is displayed on all servers in the server farm, use one server that hosts the Central Administration Web site to finalize the installation.
On the server you selected in the previous step, click OK.
On the Configuration Successful page, click Finish.
After you have finished updating one Web server that hosts the Central Administration Web site, you should follow the procedures in the "Verify installation" section on this one Web server to ensure that the software update installation was successful.
Continue updating the remaining computers in the server farm, one at a time, by clicking OK in the dialog box.
Note
It is important that the SharePoint Products and Technologies Configuration Wizard perform the configuration procedures on only one computer at a time.
When the software update installation and configuration is complete on all the servers in the server farm, make the Web servers available to users by manually starting the World Wide Web Publishing service on each server on which you manually stopped the service.
Verification step
To verify that the Infrastructure Update for Microsoft Office Servers is installed, see the “How to determine whether this update is installed” section of Microsoft Knowledge Base Article Description of the Infrastructure Update for Microsoft Office Servers (KB951297) (https://go.microsoft.com/fwlink/?LinkID=121886).