Usage information for Internet activity cannot be viewed in the server usage reports.

Cause:  You might be using a router as a firewall to access the Internet. If so, usage information for Internet activity cannot be included in the report because Windows Small Business Server 2003 is unable to monitor firewall statistics for third-party devices.

Solution:  Install a second network adapter on the computer running Windows Small Business Server 2003, and then enable the Routing and Remote Access service as the firewall on the server by using the Configure E-mail and Internet Connection Wizard.

Cause:  You might be using the Internet Security and Acceleration (ISA) Server firewall to access the Internet. Windows Small Business Server 2003 is unable to monitor firewall statistics for ISA Server.

Solution:  Configure ISA Server for monitoring and reporting. For more information about configuring ISA Server for monitoring and reporting, search for "Configure monitoring and reporting" in the ISA Server Help. To access ISA Server Help, click Start, click Server Management, and then press F1.

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