I received an error stating that Client Setup cannot migrate private user settings.

Cause:  This error occurs when one or more of the subfolders in a user's profile have been made private. This means that permissions giving other users access to the folders have been removed.

Solution:  Manually configure the client computer to remove the restrictions that are preventing the migration.

If the client computer is running Windows XP Professional, make sure that simple file sharing is enabled on the computer, and then follow the steps outlined in the error message.

To enable simple file sharing on a client computer running Windows XP Professional

  1. Click Start, and then click Control Panel.

  2. Double-click Folder Options.

  3. On the View tab, under Advanced settings, make sure Use simple file sharing (Recommended) is selected, and then click OK.

If the client computer is running Windows 2000 Professional, log on to the client computer as the user with the profile that did not migrate, and then grant the Administrators group full control over the profile folder and all subfolders.

To grant the Administrators group full control of the profile folder and all subfolders

  1. Click Start, and then click My Computer.

  2. Double-click the drive where Windows is installed (usually drive C:, unless you have more than one drive on your computer).

  3. Double-click the Documents and Settings folder.

  4. Right-click the user folder that did not migrate, click Properties, and then click the Security tab.

  5. Click Add, type Administrators in the text box, and then click OK.

  6. Under Group or user names, click the Administrators tab, select Allow for the Full Control permission, and then click OK.

  7. Repeat steps 4 through 6 for all subfolders in the user profile.

  8. Repeat steps 4 through 7 for each user folder that did not migrate.

  9. While you are logged on with the user profile that did not migrate, give the user ownership of all files in his or her profile.

To give the user ownership of all files in the user profile

  1. Right-click the user folder to be migrated, click Properties, and then click the Security tab.

  2. Click Advanced, and then click the Owner tab.

  3. In the Change owner to box, select the user that you are giving ownership to, and then click OK.

  4. Select the Replace owner on subcontainers and objects check box, and then click OK twice to save your settings.

  5. Run Client Setup again.

Note

Perform these steps for each user profile listed in the error message.

Note

If you are running Windows 2000 Professional with Service Pack 2, you must upgrade to any later version of the service pack.