Event ID 85 — AD RMS Cluster Configuration

Updated: November 10, 2008

Applies To: Windows Server 2008

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Servers in an Active Directory Rights Management Services (AD RMS) cluster are configured to both send and receive requests from AD RMS clients, other servers in the AD RMS cluster, and the AD RMS databases.

Event Details

Product: Windows Operating System
ID: 85
Source: Active Directory Rights Management Services
Version: 6.0
Symbolic Name: PrivateKeyConfigurationErrorEvent
Message: An error occurred when this computer attempted to access the Active Directory Rights Management Services (AD RMS) cluster key.

Parameter Reference
Context: %1
RequestId: %2
%3
%4

Resolve

Check private key availability

Use the following procedures to check the availability of the AD RMS configuration database on the network and restore the AD RMS configuration database from a backup.

Check that the AD RMS configuration database is available on the network

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority. Use the following sections to establish basic network connectivity with the AD RMS server and restore the AD RMS configuration database from a backup."

To check that the AD RMS configuration database is available on the network:

  1. Type ipconfig /all at a command prompt on the AD RMS configuration database server. Make sure that the AD RMS server has an IP address in the correct IP address range, and does not have an Automatic Private IP Addressing (APIPA) address (an IP address in the 169.254.x.x range).
  2. Type ping localhost to verify that TCP/IP is installed and correctly configured on the local computer. If the ping is unsuccessful, this may indicate a corrupt TCP/IP stack or a problem with the network adapter.
  3. Type ping ip_address, where ip_address is the IP address assigned to the computer. If you can ping the localhost address but not the local IP address, there may be an issue with the routing table or with the network adapter driver.
  4. Type ping dns_server, where dns_server is the IP address for the DNS server. If there is more than one DNS server on your network, you should ping each one. If you cannot ping the DNS servers, this indicates a potential problem with the DNS servers, or with the network between the AD RMS configuration database server and the DNS servers.

Restore AD RMS configuration database from previous backup

To perform this procedure, you must be a member of the System Administrators database role, or you must have been delegated the appropriate authority.

To restore AD RMS configuration database from previous backup:

  1. Log on to the AD RMS configuration database server, click Start, point to All Programs, click Microsoft SQL Server 2005, and then click SQL Server Management Studio.
  2. In the Server name box, type the name of the AD RMS configuration database server, and then click Connect.
  3. Right-click Databases, and then click Restore Database.
  4. In the To database box, select the AD RMS configuration database from the list.
  5. Click the From device option, and then click Browse.
  6. Click Add.
  7. In the Locate Backup File window, select the database backup file, and then click OK two times.
  8. Select the Restore check box, and then click OK.

Verify

To perform this procedure, you must be a member of the local Users group, or you must have been delegated the appropriate authority.

Note: Microsoft Office Word 2007 is used as an example in this section. Any AD RMS-enabled application can be used in place of Word 2007.

To verify that AD RMS is configured correctly, do the following:

  1. Log on to an AD RMS-enabled client computer.
  2. Click Start, point to All Programs, point to Microsoft Office, and then click Microsoft Office Word 2007.
  3. In the new document type This is a test document.
  4. Click the Microsoft Office Start Button, point to Prepare, point to Restrict Permissions, and then click Restricted Access.
  5. Select the Restrict permissions to this document check box.
  6. Type another AD RMS user's e-mail address in the Read box, and then click OK.
  7. Send this file to the person who was granted access in step 6.
  8. Have this person open the document and verify that he or she cannot do anything else with the document such as print it.

Related Management Information

AD RMS Cluster Configuration

Active Directory Rights Management Services

Community Additions

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