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Installing a modem

Updated: January 21, 2005

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Installing a modem

To install the modem hardware on your computer, refer to the manufacturer's documentation. Generally, the following instructions apply:

  • If you have an internal modem with jumpers, set the jumpers for Plug and Play for the Windows Server 2003 family or, if that option is unavailable, for Windows 95, Windows 98, Windows NT, Windows 2000, or Windows Millennium Edition.

  • Install an internal modem in an empty slot. Attach an external serial modem to an unused COM port.

  • If you have an external modem, ensure that it is attached to the computer, plugged into the power source, and turned on before you turn on the computer and start Windows.

  • Ensure that your modem is properly connected to the phone line and to your computer.

Most modems manufactured now are compatible with Plug and Play and installed automatically after they are connected to the computer. However, older modems and external serial modems may not be detected. If your modem is not installed automatically, then use Phone and Modem Options in Control Panel to install it manually. To install a modem, see Install a modem. To choose the modem type manually, see Install an unsupported modem.

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