Event ID 409 — Windows Media Center Extender Management

Updated: December 5, 2007

Applies To: Windows Vista

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A Windows Media Center Extender can be uninstalled from the Windows Media Center PC if the Extender needs to be moved to a new Windows Media Center PC or to reset the Extender to the original default settings.

Disabling an Extender prevents it from connecting to the Windows Media Center PC, but maintains the association so that the Extender can be re-enabled and reconnected.

Enabling a disabled Extender allows it to reconnect to the Windows Media Center PC.

Event Details

Product: Windows Operating System
ID: 409
Source: Mcx2Dvcs
Version: 6.0
Symbolic Name: MCX2DVCS_EVENT_UNINSTALL_FAILED
Message: Windows Media Center Extender '%1' cannot be uninstalled. Error code: %2.

Resolve

Media Center Extender Management

To determine how to fix this error condition, examine the error code reported in the event log message. The error code is displayed in the decimal numbers.

The event log message can report the following error codes:

  • Error Code - 10
  • Error Code - 301

Error Code - 10

This error code indicates a permission error. The error code occurs if the User Account Control dialog box is dismissed or permission is not granted to start the Windows Media Center Extender Configuration during setup. You should restart the uninstall Extender task and grant permission.

To grant permission:

  1. Uninstall the Extender by launching Media Center on the PC and click Tasks, click Settings and then click Extender.
  2. Click the Extender you would like to uninstall and then click Uninstall
  3. Follow the on screen instructions. When the User Account Control dialog box appears, confirm that the action it displays is Media Center Extender Configuration, and then click Continue.

Error Code - 301

This error code indicates that the Windows Media Center PC is unable to uninstall the Extender. You should restart the Windows Media Center PC and try to uninstall the Extender again.

Verify

You can verify that the Windows Media Center Extender is uninstalled, disabled, or enabled successfully using the event log. If the uninstall is successful, Event ID 408 with the Mcx2Dvcs event source will be written to the event log. If the Extender is disabled, Event ID 407 with the Mcx3Dvcs event source will be written to the event log. If the Extender is enabled, Event ID 406 with the Mcx2Dvcs event source will be written to the event log.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To verify that Event ID 408 is being written to the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a Source named Mcx2Dvcs and an Event ID of 408.

To verify that Event ID 407 is being written to the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a Source named Mcx2Dvcs and an Event ID of 407.

To verify that Event ID 406 is being written to the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a Source named Mcx2Dvcs and an Event ID of 406.

Related Management Information

Windows Media Center Extender Management

Windows Media Center Extender

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