Event ID 405 — Windows Media Center Extender Setup and Configuration

Updated: December 5, 2007

Applies To: Windows Vista

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The Windows Media Center PC added and configured the Windows Media Center Extender.

Event Details

Product: Windows Operating System
ID: 405
Source: Mcx2Dvcs
Version: 6.0
Symbolic Name: MCX2DVCS_EVENT_SETUP_FAILED
Message: The Windows Media Center Extender setup failed with the following error code: %1.

Resolve

Windows Media Center Extender Setup and Configuration

To determine how to fix this error condition, examine the error code reported in the event log message. The error code is displayed in the decimal numbers.

The event log message can report the following error codes:

  • Error Code - 204
  • Error Code - 205
  • Error Code - 209

Error Code -204

This error indicates a security negotiation issue. You should check for event ID 505 for specific reasons for this error.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To check for event ID 505 in the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a source named Mcx2Prov and an event ID of 505.

Error Code -205

This error indicates an issue with creating the user account. Media Center Extender Setup must be able to create a new user account on the Windows Media Center PC. This error condition indicates that Media Center Extender Setup was not able to create a new user. You should check for event ID 507 for a specific reason about why the Extender user account could not be created.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To check for event ID 507 in the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a source named Mcx2Prov and an event ID of 507.

Error Code -209

This error indicates issues with Extender detection and installation. This error code might occur if multicast is not enabled on the router, driver installation failed, or device enumeration failed. Multicast is used by the Windows Media Center PC and Extender to locate each other over the home network. If multicast is not permitted on the network, setup will fail. Once the Extender is discovered on the network, the Media Center Extender driver is installed and the Extender is enumerated using the PnP-X IP Bus Enumerator Service. You should verify that multicast is enabled on the router, diagnose driver installation problems by checking for events with source User-PnP in the event log, and diagnose device enumeration events by checking for events with source PnP-X IP Bus Enumerator Service in the event log .

To verify that multicast is enabled on the router:

Refer to your router documentation for information about enabling multicast on your network. After changing options on the router, turn off the router, Extender, and Windows Media Center PC for a few minutes. Power on the router first, then the Windows Media Center PC, and then the Extender.

To perform the following procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To check for events with source User-PnP in the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand WindowsLogs, and then click System.
  5. Look for an event with a source named User-PnP.

To perform the following procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To check for events with source PnP-X IP Bus Enumerator Service in the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Windows Logs, and then click System.
  5. Look for an event with a source named PnP-X IP Bus Enumerator Service.

Verify

You can verify that the Windows Media Center Extender is configured correctly using the event log. If the configuration is successful, Event ID 500 with the Mcx2Prov event source and Event ID 113 with the McrMgr event source will be written to the event log.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To verify that Event ID 500 is being written to the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a Source named MCX2Prov and an Event ID of 500.

To verify that Event ID 113 is being written to the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a Source named McrMgr and an Event ID of 113.

Related Management Information

Windows Media Center Extender Setup and Configuration

Windows Media Center Extender

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