Event ID 507 — Windows Media Center Extender User Account Creation

Updated: December 5, 2007

Applies To: Windows Vista

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A Windows user account is created during setup and is used for each connection of the Windows Media Center Extender.

Event Details

Product: Windows Operating System
ID: 507
Source: Mcx2Prov
Version: 6.0
Symbolic Name: MCX2PROV_EVENT_PROVISIONING_FAILED
Message: The Windows Media Center Extender setup cannot create the user account %1 for device '%2'. Error code: %3.

Resolve

Windows Media Center Extender Account Creation

To determine how to fix this error condition, examine the error code reported in the event log message. The error code is displayed in the decimal numbers.

The event log message can report the following error codes:

  • Error code 0x8007012b

Error code 0x8007012b

This error indicates a file copy or permission problem. Media Center Extender Setup must be able to create a new user account on the Windows Media Center PC. This error condition indicates that there was a problem with creating the user profile. You should check for event ID 1509 with the Userenv event source for specific reasons for this error.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To check for event ID 1509 in the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a source named Userenv and an event ID of 1509.

For more information about how to resolve this issue, see the troubleshooting information for User Profile event 1509 (http://go.microsoft.com/fwlink/?LinkID=76195).

Verify

You can verify that the Windows Media Center Extender user account was created using the event log. If the creation is successful, Event ID 506 with the Mcx2Prov event source will be written to the event log.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To verify that Event ID 506 is being written to the event log:

  1. Click Start, and then click Control Panel.
  2. Double-click Administrative Tools, and then click Event Viewer.
  3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  4. Expand Application and Services Logs, and then click Media Center.
  5. Look for an event with a Source named MCX2Prov and an Event ID of 506.

Note: If more than one Extender is connected to a Windows Media Center PC, the Windows Media Center user account name is incremented. For example, the name of the first Extender account is MCX1, the name of the second Extender account is MCX2, and so on.

Related Management Information

Windows Media Center Extender User Account Creation

Windows Media Center Extender

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