Event ID 20125 — RRAS Demand-Dial Connections
Applies To: Windows Server 2008
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A demand-dial interface is a logical interface that represents a point-to-point connection. The point-to-point connection is based on either a physical connection, such as two routers connected over an analog phone line that uses modems, or a logical connection, such as two routers connected over a virtual private network (VPN) connection that uses the Internet. Demand-dial connections are either on-demand (the point-to-point connection is only established when needed) or persistent (the point-to-point connection is established and then remains in a connected state). Demand-dial interfaces typically require an authentication process to become connected. The equipment required by a demand-dial interface is a port on a device.
Event Details
| Product: | Windows Operating System |
| ID: | 20125 |
| Source: | RemoteAccess |
| Version: | 6.0 |
| Symbolic Name: | ROUTERLOG_PERSISTENT_CONNECTION_FAILURE |
| Message: | A demand-dial persistent connection to the remote interface: %1 failed to be initiated succesfully. The following error occurred: %2 |
Resolve
Review the remote access service error code
There is not enough information available in the Routing and Remote Access service event message to provide a recommendation for resolution of the problem. If you continue to get this error, contact Microsoft Product Support Services. For more information, see https://go.microsoft.com/fwlink/?LinkId=52267.
For more information about remote access service error codes, see article 163111 in the Microsoft Knowledge Base (https://go.microsoft.com/fwlink/?LinkID=91455).
Verify
If the calling router uses a dial-up connection to the local ISP, the local ISP assigns the router a temporary IP address. You can confirm that this IP address exists by typing ipconfig at a command prompt.
To perform the following procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.
To check the status of the demand-dial interface:
- Open Routing and Remote Access. Click Start, click Run, type rrasmgmt.msc, and then press ENTER.
- In the console tree, click Network Interfaces.
- In the details pane, in the Connection State column, verify that the demand-dial interface that matches the user name for the credentials of the calling router is connected.