Event ID 20062 — RRAS Other Remote Access Server Configurations

Updated: November 29, 2007

Applies To: Windows Server 2008


Successful remote access and routing connections require the correct configuration of firewall settings and IP routing protocols.


Event Details

Product: Windows Operating System
ID: 20062
Source: RemoteAccess
Version: 6.0
Message: Internal Error: Disconnect operation on: %1 completed with an error. %1


Review the remote access service error code

There is not enough information available in the Routing and Remote Access service event message to provide a recommendation for the resolution of the problem. If you continue to get this error, contact Microsoft Product Support Services. For more information, see http://go.microsoft.com/fwlink/?LinkId=52267.

For more information about remote access service error codes, see article 163111 in the Microsoft Knowledge Base (http://go.microsoft.com/fwlink/?LinkID=91455).


To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:

  1. Click Start, and then click Control Panel.
  2. Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network.
  3. Click Connect to a workplace, and then click Next.
  4. Complete the steps in the Connect to a Workplace wizard.

To connect to a remote access server:

  1. In Network and Sharing Center, click Manage network connections.
  2. Double-click the VPN connection, and then click Connect.
  3. Verify that the connection was established successfully.

Related Management Information

RRAS Other Remote Access Server Configurations

Routing and Remote Access Service Infrastructure

Community Additions