Event ID 4002 — LPD Service Status

Updated: November 30, 2007

Applies To: Windows Server 2008

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The TCP/IP Print Server service (LPDSVC), also known as the Line Printer Daemon (LPD) service, enables UNIX-based computers or other computers that are using the Line Printer Remote (LPR) service to print to shared printers on this server.

Event Details

Product: Windows Operating System
ID: 4002
Source: Microsoft-Windows-Spooler-LPDSVC
Version: 6.0
Symbolic Name: LPDLOG_LPD_DIDNT_START
Message: The Line Printer Daemon (LPD) service failed to start. This can occur if the LPD service cannot gain access to system resources such as memory or the registry. Check the windows error returned by this event to determine the cause and then restart the LPD service.

Resolve

Restart the LPD service

Possible resolutions include:

  • Restart the Line Print Daemon (LPD) service. To do this, open the Services snap-in from the Administrative Tools folder, select TCP/IP Print Server, and then click the Restart Service toolbar button.
  • Close any unnecessary applications, and stop any unnecessary services.
  • Open Task Manager, and look for applications that have memory leaks or that are consuming excessive processor resources. To do this, use the following procedure:
    1. Open Task Manager by pressing CTRL+SHIFT+ESCAPE.
    2. Click the Processes tab, and then click the Memory heading to sort processes by memory consumption.
    3. Look for any processes that are consuming excessive amounts of memory. If you want to end any such processes, select them and then click End Process.
    4. Click the CPU heading to sort processes by central processor unit (CPU) utilization.
    5. Look for any processes that are consuming excessive amounts of processing time. If you want to end any such processes, select them and then click End Process.
  • If the system continues to be unresponsive, notify users and then restart the server. If you cannot do so locally, open the Command Prompt window by using a user account with Server Operator permissions on the remote server. At the command prompt, type the following command to restart the server remotely (note that <servername> is the Universal Naming Convention (UNC) path of the server you want to restart):

    shutdown /m \\<servername> /r /t 0

  

Verify

To verify that you resolved the problem, on a client computer, print a document to the shared printer that uses the Line Printer Remote (LPR) service.

Related Management Information

LPD Service Status

Printing Infrastructure

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