Event ID 10 — DNS Server Service Status

Updated: November 13, 2007

Applies To: Windows Server 2008

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The DNS Server service responds to requests from DNS client computers for name resolution services. Domain Name System (DNS) is a protocol that enables a computer to obtain the numeric IP address of another computer by submitting the target computer's name to a DNS server. Problems with the DNS Server service can cause network performance to degrade or even prevent network computers from being able to locate each other.

Event Details

Product: Windows Operating System
ID: 10
Source: Microsoft-Windows-DNS-Server-Service
Version: 6.0
Symbolic Name: DNS_EVENT_STARTED_FAILED_DEPENDENCY
Message: The DNS server could not start because it is dependent on the NTDS service which is not started.

Resolve

Start Active Directory Domain Services

Because one or more zones are integrated with Active Directory Domain Services (AD DS), the DNS Server service was not able to start because AD DS is not running. You must ensure that AD DS is running before the DNS Server service starts. If necessary, start AD DS, and then start the DNS Server service.

To start AD DS:

  1. On the DNS server, start Services. To start Services, click Start, click Administrative Tools, and then click Services.
  2. Double-click Active Directory Domain Services.
  3. If the service is not started, in Startup type, select Automatic, and then click Start.

If the service was already running, restart the computer.

To restart the computer:

  • Click Start, click the arrow next to the Lock button, and then click Restart.

After starting AD DS or restarting the computer, start the DNS Server service if it is not already running.

To start the DNS Server service:

  1. On the DNS server, start Services. To start Services, click Start, click Administrative Tools, and then click Services.
  2. In the services list, right-click DNS Server, and then click Properties.
  3. In the Startup type list, select Automatic.
  4. Click Start.

Verify

To verify that the DNS Server service is running properly, ensure that the DNS Server event log contains Event ID 2 and that the event log does not contain the following Domain Name System (DNS) error events:

  • 111
  • 403-407
  • 1001
  • 3151-3153
  • 6533
  • 7502-7504

Related Management Information

DNS Server Service Status

DNS Infrastructure

Community Additions

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