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OEMInformation specifies OEM information. The following are required settings for OEMs to fulfill the minimum requirements for providing post-sale technical support:

This information is displayed in the System program of Control Panel for single-language, single-region computers.

For computers delivered in multiple languages and/or regions, OEMs must customize the Escalation page in Help and Support Center. Then, the System program in Control Panel displays a Support Information link to the Escalation page in Help and Support.

Child Elements



Specifies whether Help is customized by the OEM. If this element is set to true, Control Panel shows a support link. Otherwise, it shows the support information specified by SupportHours, SupportPhone, and SupportURL.


Specifies the path to the .bmp file of the manufacturer logo.


Specifies the name of the manufacturer.


Specifies the name of the computer model.


Specifies the hours that support is available from an OEM.


Specifies the telephone number(s) for support for an OEM.


Specifies the URL of the support Web site for an OEM.

Valid Passes

Parent Hierarchy

Applies To

For the list of the supported Windows editions and architectures that this component supports, see Microsoft-Windows-Shell-Setup.

XML Example

The following XML shows how to set OEM information.

   <Manufacturer>OEM name</Manufacturer>
   <Model>model name</Model>

See Also