MS Windows NT Server 4.0 Deployment Guide - NetWare Integration

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NetWare® Integration Deployment Guide

This paper provides a detailed guide for planning and implementing a deployment of Microsoft® Windows NT® Server in an enterprise environment.

The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.

This Deployment Guide is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.

0297 Part no. 098-68698

CONTENTS

Phase I - Preparation

INTRODUCTION

PROJECT OVERVIEW

Mission Statement

Define Prioritized Project Goals

Create Business Plan

Identify Project Team Players

Identify the Sub-Team Members

Milestone I: Review Preparation and Approve Planning Phase

Phase II - Define the Project

REVIEW OF CURRENT ENVIRONMENT

Corporate Network Diagram

Review Critical Issues and Problem Areas

Identify Scope of the Project

Identify Areas of Responsibility

Identify Boundary Areas

Identify Business Organizational Structure

Identify Corporate Standards

EVALUATE EXISTING SYSTEMS

Inventory Existing Systems and Configuration

Identify Systems

Identify Applications

Identify Exceptions

EVALUATE EXISTING NETWORK INFRASTRUCTURE

Inventory Network Hardware

Identify Problem Areas, Considerations

EVALUATE CURRENT TRAINING INFRASTRUCTURE

Identify Current Training Courses

Review Training Options

Review and Adjust Current Training Schedule

EVALUATE EXISTING SUPPORT INFRASTRUCTURE

Review Response Time, Customer Satisfaction Ratings

Review Technical Skill Levels of Support Staff

Review Performance Survey

DEFINE PROJECT OBJECTIVES

Define Functional Objectives of the Project

Define the Business Objectives (Benefits of the Project)

Define Project Success Metrics

DEFINE PROJECT STANDARDS

Specify Standard Supported Hardware Platforms

Identify Standard Supported Network Operating Systems

Identify Standard Supported Server Applications

Identify Standard Supported Desktop Operating Systems

Identify Standard Supported Desktop Applications

Identify the Missing Pieces

Identify Potential Vendors

Time and Cost to Evaluate and Test

Milestone II: Review Project Definition and Approve Planning Phase

Phase III - Evaluation and Preliminary Testing

OVERVIEW

Determine Resources

Acquisition of Resources

Windows NT Server Services for NetWare

NETWORK PLAN

Understanding the Big Picture

Focus on the Target Area

Identify Areas of Risk

Design

DESIGN PROCESS

Design Considerations

Table of NetWare Servers and Clients

Installation Planning Checklist

UPDATE THE BUSINESS PLAN

Update Business Goals and Objectives

Update Budget

Prioritize Need with Respect to Business Goals and Objectives

Create the Business Plan for Rollout

INSTALLATION PLAN

Test the Supported Configurations

Review with Beta Site Departments

TRAINING PLAN

Evaluate Existing Training Plans

Define the Training Objectives

Define the Training Team

Develop the Training Plan

DEPLOYMENT SUPPORT PLAN

Evaluate Existing Support Plans

Define the Support Objectives

Define the Deployment Support Team

Develop the Deployment Support Plan

CORPORATE SUPPORT TRANSITION PLAN

Evaluate Previous Support Transition Plans

Define the Support Transition Objectives

Define the Transition Management Team

Develop and Review the Transition Plan

MILESTONE III: REVIEW PROJECT PLAN AND APPROVE DEPLOYMENT PHASE

Review and Adjust

Proposal Presentation

Approval to Implement the Deployment Phase

Phase IV - Deployment

OVERVIEW

Proof of Technology Phase

The Pilot Phase

Departmental Rollout

PROOF OF TECHNOLOGY

Machine Sign-off Process

Preparation Tasks

Preparation for Installations

Installation of Windows NT Server

Directory Services Manager for NetWare

Configure Your Clients

Test Basic Connectivity

PILOT PHASE

Objective and Overview

Select Friendly Department

Document Test Environment

Create/Obtain List of Applications Installed on Server

Create/Obtain List of Applications Installed on Workstation

Review NetWare NLM Replacements for Windows NT Server

Create a Server Installation Checklist

Application Test Matrix

Install the Windows NT Server Software

Install Application Files on Windows NT Server

Update Clients (Optional)

Build Client Update Mechanism

Test the Applications

Present Document, Findings and Recommendations

DEPARTMENTAL ROLLOUT

Identify and Prioritize Departments

Determine Time and Resource Requirements per Department

Build On-Site Support Staff per Department

Schedule Department Rollout

Complete Department Rollout

Document Each Department Rollout

STABILIZE THE NETWORK BY DEPARTMENT AND AS A WHOLE

Monitor the Deployment Areas

Monitor Traffic Flow

Talk With End Users

Prepare for Ongoing Support

MILESTONE IV: REVIEW DEPLOYMENT AND APPROVE TRANSITION PLAN

Formal Presentation of Deployment Results and Transition Plans

Approval to Implement Transition Plan

Phase V - Transition to Support Team

OVERVIEW

THE BASICS OF TRANSITION

Which Groups Will Be Supported by Existing Organizations?

INTERNAL TRANSITION MEETING

Knowledge Transfer

THE TRAINING PLAN

Identify Common Issues, Resolutions

Introduce Liaison Personnel

Informational Materials

Turn Over Control of the Incident Tracking Database

EXTERNAL TRANSITION MEETING

Introduce Outside Vendor Teams to Corporate Support Leads

Review the Deployment Records

Identify General Issues

Transition Vendor Liaison Responsibilities

MILESTONE V: REVIEWING TRANSITION AND PREPARING FOR REVIEW

Review and Adjust

Presentation of Proposal

Phase VI - Summary

REVIEW OF CURRENT ENVIRONMENT

Develop Overall Project Review

Formal Project Closure

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