Windows SharePoint Services-Specific Service Monitoring

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The monitoring rules or features in this category helped theoperations team understand the status of services related toWindows SharePoint Services and helped them troubleshoot issues.Notification e-mail messages for these alerts helped earlyescalation of potential issues. This section discusses four groupsof events and System Monitor counters for front-end Webservers.

Windows SharePoint Services and SQL Server

The following alerts have to do with issues with WindowsSharePoint Services and SQL Server. Notification was sent to theWindows SharePoint Services and SQL Server notification groups.

  • Cannot connect to database:

    Event Type: Error

    Event Source: Windows SharePoint Services 2.0

    Event Category: None

    Event ID: 1000

    Description contains substring '#50070'

    Example: #50070: Unable to connect to the database STS_Config on Server_Name . Check the databaseconnection information and make sure that the database server isrunning.

    This event requires immediate action. When the SQLServer databases for Windows SharePoint Services cannot be reached,Windows SharePoint Services on the front-end Web servers isinterrupted.

  • Database Capacity Reached:

    Event Type: Error

    Event Source: Windows SharePoint Services 2.0

    Event Category: None

    Event ID: 1000

    Description contains substring '#50068'

    Example: #50068: The content databases in thiscluster are full. You cannot add more Web sites until you changethe content database Web site capacity settings or add more contentdatabases.

    When this alert is received, system administratorsshould increase database capacity or add more contentdatabases.

  • Database capacity warning reached

    Event Type: Warning

    Event Source: Windows SharePoint Services 2.0

    Event Category: None

    Event ID: 1000

    Description contains substring '#50069'

    Example: #50069: The content databases in thiscluster have exceeded the warning Web site count. Either change thecontent database Web site capacity settings or add more contentdatabases.

    When this alert is received, system administratorsshould increase database capacity or add more contentdatabases.