Educating Users About Planning for Data Recovery and Key Recovery

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Although the process of certificate enrollment and use is nearly transparent to end users, it is important to educate users about certificates and their use. Specifically, be sure to provide end users with the following information:

  • How to use the certificate enrollment user interface and certificate-enabled applications.

  • The capabilities of certificates.

  • The limitations of certificates.

  • Inappropriate or ineffective uses for certificates.

  • How to evaluate certificates received from others.

  • The importance of retaining expired certificates.

  • What to do in the event of an error message or if certificates fail to function as expected.