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MS Windows NT 4.0 Resource Kit Support Tools

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This document contains important information that is not included in the online Help or other information sources about setting up the Microsoft Windows NT 4.0 Resource Kit Support Tools.

Microsoft Windows NT 4.0 Resource Kit Support Tools is a selection of tools and utilities that are useful for supporting, administering, and troubleshooting the Window NT server and workstation platform. These tools are a subset of the tools found in the full Microsoft Windows NT 4.0 Resource Kit, and include tools that are new and/or updated from previous releases and supplements.

This documentation presents an overview of these support tools. In order to use the tools and utilities themselves, you must first install the Resource Kit Support Tools on your machine.

Click here to access sp4rkx86.exe

Click here to access sp4rkalp.exe

On This Page

1.0 Setup for the Resource Kit Software
2.0 Online Documents
3.0 Resource Kit Support Policy
4.0 Troubleshooting
5.0 About the Full Windows NT 4.0 Resource Kit

1.0 Setup for the Resource Kit Software

The Windows NT 4.0 Resource Kit Support Tools are available in one self-extracting, compressed executable file. This file comes in two versions: SP4RKX86.EXE (for x86 computers) and SP4RKALP.EXE (for alpha computers). Each of these self-extracting files contains a master setup program and all of the files necessary to install the Windows NT 4.0 Resource Kit Support Tools and documentation on your machine.

Important: These tools have not been localized: they are written and tested in English only. Using these tools with a different language version of Windows NT 4.0 may produce unpredictable results.

1.1 General Setup Instructions

To setup the Windows NT 4.0 Resource Kit Support Tools, download the file that corresponds to your machine (SP4RK_X86.EXE for x86 machines; SP4RK_AXP.EXE for Alpha machines), double-click the downloaded file, and then follow the directions that appear on your screen.

Setup creates a Resource Kit 4.0 Support Tools folder on the Start menu with a shortcut to the Tools Management Console (TMC), a Microsoft Management Console (MMC) snap-in which is used to browse, acquire help on and run the tools. For more information about these utilities, choose the Resource Kit Support Tools Help (SP4TOOL.CHM) shortcut. Setup also adds the \Program Files\RKSUPPORT directory (or the directory name you choose for installing the utilities) to your computer's PATH statement.

Note: After installation, you must reboot your machine before you can use the NT Messages help file (NTmsgs.Chm).

2.0 Online Documents

The following table describes online documents that contain important information about files available with the Microsoft Windows NT 4.0 Resource Kit Support Tools.

Document

Description

SP4TOOL.CHM

Help for the Windows NT 4.0 Resource Kit Support Tools, describing the required files, syntax, and other usage issues, along with examples for using these tools.

NTEVNTLG.MDB

An Access database file containing the Windows NT Event Log messages.

NTMSGS.HLP

Windows NT Messages Help file for Windows NT 4.0. This file replaces the Windows NT Messages Access database file included in previous versions of this Resource Kit.

3.0 Resource Kit Support Policy

The SOFTWARE supplied in the Microsoft Windows NT 4.0 Resource Kit Support Tools is not officially supported. Microsoft does not guarantee the performance of the tools, response times for answering questions, or bug fixes to the tools.

The SOFTWARE (including instructions for its use and all printed and online documentation) is provided "AS IS" without warranty of any kind. Microsoft further disclaims all implied warranties including, without limitation, any implied warranties of merchantability or of fitness for a particular purpose. The entire risk arising out of the use or performance of the SOFTWARE and documentation remains with you.

In no event shall Microsoft, its authors, or anyone else involved in the creation, production, or delivery of the SOFTWARE be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the SOFTWARE or documentation, even if Microsoft has been advised of the possibility of such damages.

4.0 Troubleshooting

4.1 Resource Kit setup fails with the following error message:

If the Resource Kit Setup program detects a missing or incorrect version of Internet Explorer on your machine, you will receive the following dialog:

" Setup was unable to detect Internet Explorer 4.01. The Service Pack 4 Resource Kit Support Tools require Internet Explorer 4.01 or greater as an enabling technology. If you would like to install this now please connect to the internet and go to the Internet Explorer download web site at: http://www.microsoft.com/windows/ie/download.

Note: Connecting to this website will require an internet connection and browser."

This message means your Internet Explorer installation is corrupt, is not version 4.01 or greater, or is not installed on your computer. To remedy this, you must install or reinstall Internet Explorer by following the procedure listed below and then restarting the Windows NT Resource Kit Support Tools setup.

To install Internet Explorer 4.01 from the Internet

  1. Connect to the internet via Dial-Up Networking or through your local area network(LAN) .

  2. Launch your default internet browser.

  3. Go to the URL: http://www.microsoft.com/windows/ie/download

  4. Follow the directions that appear on your screen.

4.2 Resource Kit setup fails with the following error message:

"The procedure entry point SHGetSpecialFolderPathA could not be located in Dynamic Link Library Shell32.dll"

This message means your Internet Explorer installation is corrupt, or IE was not installed on your computer. To remedy this, you must install or reinstall Internet Explorer and then restart the Microsoft Windows NT 4.0 Resource Kit Support Tools setup program.

To install Internet Explorer 4.01 from the Internet

  1. Connect to the internet via Dial-Up Networking or through your local area network(LAN) .

  2. Launch your default internet browser.

  3. Go to the URL: http://www.microsoft.com/windows/ie/download

  4. Follow the directions that appear on your screen.

5.0 About the Full Windows NT 4.0 Resource Kit

The full Windows NT 4.0 Resource Kit provides detailed information on the Windows NT 4.0 operating system, as well as many more tools and utilities than are included with the Windows NT 4.0 Resource Kit Support Tools. For more information, check out Microsoft TechNet.

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