Public Folder Permissions in a Mixed Mode Microsoft Exchange Organization

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Published: August 1, 2001

By Michele Martin

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Public Folder Permissions

Permissions replication is the most common source of public folder problems in organizations that use both Microsoft Exchange Server version 5.5 and Exchange 2000 Server. If users report that they are unable to see or access public folders in Microsoft Outlook, problems with permissions replication between the two versions of Exchange are frequently to blame. You can avoid such problems if you take steps to ensure consistency between the directory data in both versions of Exchange and if you follow recommended practices for setting permissions on public folders.

To illustrate the concepts behind public folder permissions in mixed-mode Exchange organizations, this article examines the Exchange organization of a fictitious company, Woodgrove Bank. When Woodgrove Bank first adds servers running Exchange 2000 to its organization, it attempts to replicate existing public folders to the new servers and experiences some problems. This article describes the problems Woodgrove Bank encounters, the reasons such problems occur, and how Woodgrove Bank remedies the problems.

This article discusses what happens when Woodgrove Bank installs Exchange 2000 Server Service Pack 1 (SP1) on its servers running Exchange 2000. Exchange 2000 SP1 improves the way public folder permissions replicate between Exchange 2000 and Exchange 5.5.

Table of Contents

  • Woodgrove Banks Experiences with Replicating Public Folders

  • Background: How Permissions Convert from Exchange 5.5 to Exchange 2000

  • Preventing Permissions Problems

  • Troubleshooting Permissions Problems

  • Additional Resources

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