Event ID 4357 — Transaction Manager Functionality

Updated: February 22, 2008

Applies To: Windows Server 2008

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Transaction Manager is the component of the Microsoft Distributed Transaction Coordinator (MS DTC) that is responsible for coordinating transaction processing among all interested parties.

Event Details

Product: Windows Operating System
ID: 4357
Source: Microsoft-Windows-MSDTC
Version: 6.0
Symbolic Name: IDS_DTC_CM_E_NO_COMMON_PROTOCOLS
Message: MS DTC is unable to communicate with MS DTC on a remote system. No common RPC protocol is supported between the two systems. Please ensure that one or more of the following RPC protocols are common to both systems: TCP/IP, SPX, or NetBEUI. Error Specifics: %1%0

Resolve

Ensure common RPC protocols

Ensure that the computers can communicate with each other by confirming that at least one of the following protocols are common to both systems: TCP/IP, Sequenced Package Exchange (SPX), or NetBEUI.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To ensure that the computers can communicate because they have at least one system protocol in common:

  1. Click Start, click Control Panel, and then double-click Network and Sharing Center.
  2. Click Manage network connections, right-click an active connection, and then click Properties. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. Click the Networking tab, review the list of protocols under This connection uses the following items and ensure that the computers have at least one of these protocols in common.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Microsoft Distributed Transaction Coordinator (MS DTC) is running:

  1. Click Start, and then click Command Prompt.
  2. At the command prompt, type sc query msdtc, and then press ENTER.
  3. The system responds with information about the service. Confirm that these two items appear: SERVICE_NAME: msdtc and STATE : 4 RUNNING.

Related Management Information

Transaction Manager Functionality

Application Server

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