Event ID 3 — Terminal Services License Server Availability

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Applies To: Windows Server 2008

The Terminal Services license server relies on the Terminal Services Licensing service to be running in order to install, issue, and track the availability of Terminal Services client access licenses (TS CALs).

Event Details

Product: Windows Operating System
ID: 3
Source: Microsoft-Windows-TerminalServices-Licensing
Version: 6.0
Symbolic Name: TLS_I_SERVICE_STOP
Message: The Terminal Services Licensing service has stopped.

Resolve

Start the Terminal Services Licensing service

To resolve this issue, start the Terminal Services Licensing service on the Terminal Services license server.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To start the Terminal Services Licensing service:

  1. On the license server, open the Services snap-in. To open the Services snap-in, click Start, point to Administrative Tools, and then click Services.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. In the Services pane, right-click Terminal Services Licensing, and then click Properties.
  4. On the General tab, ensure that Startup type is set to Automatic. If it is not, click Automatic, and then click Apply.
  5. Under Service status, click Start.
  6. Click OK to close the Terminal Services Licensing Properties dialog box.
  7. Confirm that the Status column for the Terminal Services Licensing service displays Started.

Verify

To verify that the Terminal Services license server is available, ensure that the Terminal Services Licensing service is running.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To verify that the Terminal Services Licensing service is started:

  1. On the license server, open the Services snap-in. To open the Services snap-in, click Start, point to Administrative Tools, and then click Services.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. In the Services pane, locate Terminal Services Licensing.
  4. Confirm that the Status column for the Terminal Services Licensing service displays Started.

Terminal Services License Server Availability

Terminal Services