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Add a telephony service provider on a telephony server

Updated: January 21, 2005

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2, Windows Server 2008, Windows Server 2008 R2, Windows Server 8 Beta

To add a telephony service provider on a telephony server

  1. Open Telephony.

  2. In the console tree, click the server you want to manage.


    • Telephony/server

  3. In the Action menu, click Manage Providers.

  4. In the Telephony Providers dialog box, click Add.

  5. In the Add Provider dialog box, under Available telephony providers, select the telephony service provider that you want to add, and then click Add.

    If the telephony service provider you want to add does not appear in this list, you must install the appropriate driver files for the telephony service provider. For more information, see Notes.

  6. In the Telephony Providers dialog box, review the list of installed telephony service providers to confirm that the provider was added to the list, and then click Close.


  • To perform this procedure, you must be a member of the Administrators group on the local computer, or you must be designated as a telephony administrator (for information about designating telephony administrators, see Related Topics). If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice, consider using Run as to perform this procedure. For more information, see Default local groups, Default groups, and Using Run as.

  • After you add a telephony service provider, the Telephony console might not display the lines and phones supported by the service provider until after the computer is restarted.

  • If the telephony driver is not listed in the Available telephony drivers list in the Add Provider dialog box, you must install the driver files in the Systemroot\system32 folder. Usually you can use the setup program on a telephony device manufacturer's installation disk. For additional information, see the manufacturer's installation instructions.

Information about functional differences

  • Your server might function differently based on the version and edition of the operating system that is installed, your account permissions, and your menu settings. For more information, see Viewing Help on the Web.

See Also

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