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Unlock a mailbox

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

To unlock a mailbox

  • Using the Windows interface

  • Using a command line

Using the Windows interface

  1. Open POP3 service.

  2. In the console tree, click the appropriate domain to display the list of mailboxes.

    Where?

    • POP3 Service/computer_name/domain_name
  3. In the details pane, right-click the mailbox you want to unlock, and then click Unlock.

Notes

  • To perform this procedure, you must be a member of the Administrators group on the local computer, or you must have been delegated the appropriate authority. If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice, consider using Run as to perform this procedure.

  • To open the POP3 service snap-in, click Start, click Control Panel, double-click Administrative Tools, and then double-click POP3 Service.

  • If an individual mailbox is locked because it is part of a locked domain, you cannot unlock it.

  • If you are using Active Directory integrated authentication, you must log on to the Active Directory domain, not the local computer, to perform this procedure.

Using a command line

  1. Open Command Prompt.

  2. Type:

    winpop unlockusername@domain_name

Value Description

winpop unlock

Unlocks the specified mailbox account if it has been previously locked.

username@domain_name

Specifies the mailbox account that you want to unlock.

Notes

  • To perform this procedure, you must be a member of the Administrators group on the local computer, or you must have been delegated the appropriate authority. If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice, consider using Run as to perform this procedure.

  • To open a command prompt, click Start, point to All programs, point to Accessories, and then click Command prompt.

  • If an individual mailbox is locked because it is part of a locked domain, you cannot unlock it.

  • If you are using Active Directory integrated authentication, you must log on to the Active Directory domain, not the local computer, to perform this procedure.

  • To view the complete syntax for this command, at a command prompt, type:

    winpop help unlock

Information about functional differences

  • Your server might function differently based on the version and edition of the operating system that is installed, your account permissions, and your menu settings. For more information, see Viewing Help on the Web.

See Also

Concepts

POP3 service administration tools
Manage Mailboxes