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Linking to Microsoft for Help and Support

Updated: January 21, 2005

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2

Linking to Microsoft for Help and Support

For more details about an event, you can double-click it in the details pane to open the Event Properties dialog box. The Event Properties dialog box contains a Uniform Resource Locator (URL) link in the Description dialog box.

If you click the URL in the Event Properties dialog box of an event generated by a Microsoft application or service, information related to the event display is sent over the Internet to Microsoft in the form of a query, which locates more detailed information from the Microsoft Web site. The collected data is limited to only what is needed to retrieve more information about the event. User names and e-mail addresses, names of files unrelated to the logged event, machine addresses, and any other forms of personally identifiable information are not collected.


  • Events not generated by Microsoft applications or services might also contain a URL, and might take you to non-Microsoft web sites.

  • Administrators can use a Group Policy setting to prevent the URL link in the Description dialog box from appearing.

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