Troubleshooting Tools and Strategies

Windows 2000 provides tools that you can use to maintain and update your system. Some of the most useful of these tools are detailed in this section, as shown in Table 31.6.

Table 31.6 Maintenance and Update Troubleshooting Tools

Tool

Overview

Location

Check Disk (Chkdsk.exe)

Scans for and repairs physical problems, such as bad blocks, as well as logical structure errors, such as lost clusters, cross-linked files, or directory errors, on volumes on the hard disk.

%systemroot%\System32

Disk Defragmenter
(Dfrg.msc)

Rearranges files, folders, programs, and unused space on the hard disk to optimize disk performance.

%systemroot%\System32

AVBoot (Makedisk.bat)

Scans for and removes MBR and boot sector viruses from the computer's memory and disk.

\VALUEADD\3RDPARTY\CA_ANTIV on the Windows 2000 operating system CD

Windows Update (Wupdmgr.exe)

Serves as an online extension of Windows 2000. It provides a central location to find customized files and product enhancements, including Service Packs, system files, device drivers, and new Windows 2000 features.

%systemroot%\System32