Telephony and Conferencing

Microsoft Windows 2000 Professional provides support for telecommunications in a variety of environments, including analog modem, Integrated Services Digital Network (ISDN), Private Branch Exchange (PBX), and Internet Protocol (IP) telephony networks. Configuration details for telephony and conferencing support in Windows 2000 Professional are described in this chapter, including installation and configuration details for traditional and IP-based telephony. This chapter also provides technical details relating to modems and communications tools.

In This Chapter

Quick Guide to Telephony and Conferencing

Overview of Telephony and Conferencing

Configuring Telephony and Conferencing

Troubleshooting

  • For more information about installation and configuration of security certificates, see Security in this book.

  • For more information about installing and troubleshooting hardware devices, see Device Management in this book.

  • For more information about configuration of telephony and conferencing services on a computer running Microsoft Windows 2000 Server, see Telephony Integration and Conferencing in the Microsoft Windows 2000 Server Resource Kit Internetworking Guide .

  • For more information about planning and deploying Group Policy on a Microsoft Windows 2000 domain, see Group Policy in the Microsoft Windows 2000 Server Resource Kit Distributed Systems Guide .