Multimedia
If a you are unable to hear an audio CD being played, it is commonly caused by one or more of the following problems:
The CD-ROM Drive Is Not Properly Installed
Place a data CD in the CD-ROM drive, and make that sure you can view the files in Windows Explorer or list the files at the command prompt. If you can, the CD-ROM drive is properly installed. If not, verify your disk drivers — Enhanced Small Device Interface (ESDI), small computer system interface (SCSI), Proprietary, MSCDEX — and then make the appropriate configuration changes so that you can view the files on a data CD.
The Volume Is Muted or Too Low
See Correcting Problems With Playing WAV Files earlier in this chapter.
Digital CD Audio for the CD-ROM Device Is Not Enabled
You can have Windows 2000 use digital playback of a CD audio for digital devices, such as USB speakers. This feature works only with certain CD-ROM devices. If you enable digital CD audio and encounter playback problems, such as audio skipping, or cutting in or out, your CD-ROM drive might not be compatible with digital CD audio.
To verify that the digital CD audio is enabled
In Control Panel, double-click Sounds and Multimedia.
Click the Hardware tab. Under Devices , select the CD device, and then click Properties .
Under Digital CD Playback , select the Enable digital CD audio for this CD-ROM device check box to send the playback for the CD Player to a digital device, such as USB speakers. Selecting this check box disables audio output from the headphone jack on the CD-ROM drive.
The CD-ROM Is Not Connected to the Sound Card
If the CD-ROM is playing and there is no sound coming from the sound card speakers, try plugging the speakers or headphones into the audio jack on the face of the CD-ROM drive. If you hear sound, check the internal or external audio connection between the CD-ROM drive and the sound card.