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Effective Nonrepudiation

Make it difficult for users to take action only to repudiate it later. When users can engage in business transactions and then deny that they have done so, they can cost your organization resources and diminish its good name with customers and business partners.

Requiring the signing of acceptable-use policies is the first step in discouraging employees and customers alike from wrongly repudiating the actions they might take. For example, in the acceptable-use policy for customers, state explicitly that customers are committing themselves to take full responsibility for orders they submit.