Event Message:

Remote Access Connection Manager failed to start because it could not locate port information from media DLLs. Restart the computer. If the problem persists, reinstall the Remote Access Service.

Source

Event Log

Event ID

Event Type

RemoteAccess

System

20033

Error

Explanation:

There may be a hardware problem.

User Action:

Check that your communications hardware is installed properly and restart your system. If the problem persists, reinstall RAS.