BINL Server Does Not Respond and Client Unknown Error Message Appears

  • Article

The user attempts to use Remote OS Installation to install Windows 2000 on his or her computer, but no boot information negotiation layer (BINL) server responds to the request. An error message appears that indicates that the client is unknown.

Possible Causes:

  • The server is set to answer only known clients — that is, clients that were prestaged in Active Directory.

  • The client's globally unique identifier (GUID) does not match the GUID in Active Directory.

Diagnostic Tests:

The clients must have accounts in Active Directory with the correct GUID — that is, the associated GUID. You can add a Computer object by using the media access control address of the client network adapter, padded with 0s to form a 32-character GUID if the client does not ship with a built-in GUID. Be sure that every number and letter in the GUID match.