Appendix: Scripts for the Print Server Management Pack

Applies To: Operations Manager 2007

The Print Server Management Pack includes Print Server 2003–specific scripts and Print Server 2008–specific scripts.

The following script applies to Print Server 2008:

• Printer—Object Discovery

  This script discovers all printers and attributes on a computer running the Print Server 2008 Server Role.

The following scripts apply to Print Server 2003:

• Print Server—Delete All Print Jobs

  This script deletes all scheduled print jobs on a Print Server. It is initiated by the Delete All Print Jobs task. There are no associated rules or script parameters.

• Print Server—Resume All Paused Printers

  This script resumes all Print Servers that are paused. It is initiated by the Resume All Paused Printers task. There are no associated rules or script parameters.

• Print Server—Service Discovery

  This script discovers all shared printers on a computer and populates attributes for a Print Server. There are no associated script parameters. The following table lists the associated event rules for this script.

  Location	Event Rule	Default Value
  Windows 2000 Print Server	Run Service Discovery	Enabled
  Windows 2003 Print Server

  • Print Server — State Monitoring

    The Print Server Management Pack provides state monitoring for Print Servers. Operations Manager 2007 queries each printer and then consolidates the status returned from all Print Servers. The final state is determined by the printer with the worst state. When querying Print Servers, Operations Manager 2007 uses the parameter values of the “Print Server — State Monitoring” script, which are configurable.

    The following table describes the Print Server Management Pack state monitoring definitions, using the default values of the “Print Server — State Monitoring” script parameters.

    Item	Green	Yellow	Red
    Printers	By default, none of the printers has a “Service Requested” status.	By default, at least one printer has a “Service Requested” status.
    Service	Spooler Service is running properly.		Spooler Service is stopped.

    This script reports state for computers running Print Services. The following table lists the associated event rules for this script.

    Location	Event Rule	Default Value
    Windows 2000 Print Server	Run Service Discovery	Enabled
    Windows 2003 Print Server

    Using the script parameters described in the following table, you can specify for each condition whether it should generate an alert and the severity of the alert if one is generated. Configure these script parameters in overrides to the **Run State Monitoring** rule.

    Script Parameter	Description	Default Value
    AlertSeverityonUnknownStatus	The severity of the alert to be raised if a printer returns a status of “Unknown”	None
    AlertSeverityonOtherStatus	The severity of the alert to be raised if a printer returns a status of “Other”	None
    AlertSeverityonNoErrorStatus	The severity of the alert to be raised if a printer returns a status of “No Error”	None
    AlertSeverityonLowPaperStatus	The severity of the alert to be raised if a printer returns a status of “Low Paper”	None
    AlertSeverityonNoPaperStatus	The severity of the alert to be raised if a printer returns a status of “No Paper”	None
    AlertSeverityonLowTonerStatus	The severity of the alert to be raised if a printer returns a status of “Low Toner”	None
    AlertSeverityonNoTonerStatus	The severity of the alert to be raised if a printer returns a status of “No Toner”	None
    AlertSeverityonDoorOpenStatus	The severity of the alert to be raised if a printer returns a status of “Door Open”	None
    AlertSeverityonJammedStatus	The severity of the alert to be raised if a printer returns a status of “Jammed”	None
    AlertSeverityonOfflineStatus	The severity of the alert to be raised if a printer returns a status of “Offline”	None
    AlertSeverityonServiceRequestedStatus	The severity of the alert to be raised if a printer returns a status of “Service Requested”	Warning
    AlertSeverityonOutputBinFullStatus	The severity of the alert to be raised if a printer returns a status of “Output Bin Full	None

    The following table lists the possible values for all parameters, including any valid alert severity. This table also lists the state color associated with each alert severity.

    Value	State Color
    None	Green
    Success
    Information
    Warning	Yellow
    Error
    Critical Error	Red
    Security Breach
    Service Unavailable

    • Microsoft Windows Print Server Detection

    • This script discovers Print Servers, while differentiating between servers that contain shared printers and servers that do not. The script then adds the discovered servers to the appropriate computer group. There are no associated script parameters. The following table lists the associated event rules for this script.

      Location	Event Rule	Default Value
      Windows (All Versions)	Print Server Detection and Group Membership	Enabled