Mobile Device Manager SP1 Upgrade Overview
2/9/2009
You can upgrade your MDM installation to MDM 2008 SP1 from MDM 2008. The following sections describe the upgrade process, the required SQL Server backup procedure, and the upgrade preparation list that needs to be completed before you attempt the upgrade.
Upgrading MDM 2008 to MDM 2008 SP1
MDM 2008 SP1 supports multiple instances of MDM. An instance specifies a separate, independent installation of MDM in a forest or in a domain. Because MDM 2008 does not support multiple instances, Active Directory, including the service connection points (SCPs) and certificate templates must be configured to support this functionality. You will use the Active Directory Configuration Tool (ADConfig) parameters to accomplish these configurations. Also, the MDM server roles, Group Policy infrastructure, Self Service Portal, and MDM Administrator Tools are upgraded in the general upgrade process, and the gateway configuration file is imported onto the MDM Gateway Server.
Note
For more information on the gateway configuration file and certificate object identifiers, see Validating Communications within an MDM Instance.
To upgrade your MDM 2008 installation to MDM 2008 SP1, see Upgrading MDM 2008 to MDM 2008 SP1. You must backup your MDM databases before proceeding with the procedures detailed in this section.
Backing Up MDM SQL Server Databases
Before you proceed with the upgrade process, you must first back up all MDM SQL databases and transaction log files to a protected location. We recommend that you save these files to a server other than the server that is running an MDM SQL database.
The following table lists the databases that should be backed up.
| Database | MDM Server Role |
|---|---|
AdminServices |
MDM Enrollment Server and MDM Device Management Server |
MobileEnrollment |
MDM Enrollment Server |
TEEDB |
MDM Device Management Server |
For more information about how to perform an SQL database backup, different backup models, and routine SQL database administrative tasks, see Backing Up and Restoring Databases in SQL Server at this Microsoft Web site: https://go.microsoft.com/fwlink/?LinkID=126936&clcid=0x409.
Upgrade Preparation
You should know the following information before you begin the upgrade scenario.
| Function | Value (if necessary) | Complete? |
|---|---|---|
Name of the servers running Microsoft SQL Server |
|
[ ] |
Fully qualified domain names (FQDN) for all MDM server roles |
|
[ ] |
Name of the domain where MDM is installed |
|
[ ] |
Active Directory forest where MDM is installed |
|
[ ] |
Name of the device certification authority |
|
[ ] |
Knowledge of your entire existing MDM topology |
|
[ ] |
Important
The MDM Operations topic Troubleshooting for Mobile Device Manager provides information on how to create and enable various MDM installation logs for troubleshooting. This section has information about how to use MDM server and device logs, and about various setup issues you may encounter and possible fixes for those issues.