Unblocking a Managed Device

2/9/2009

The following procedure shows you how to enable a Windows Mobile device that has been blocked to reestablish a connection with Mobile Device Manager Gateway Server.

For security reasons, a device is automatically added to the blocked device list after it is wiped. In rare instances, for example a hardware failure, the device may not be fully wiped even though the wipe request completes successfully. If for any reason you decide you want to unblock a wiped device, you should confirm that the device has been fully wiped or the lost device has been recovered.

Note

You can use MDM Shell cmdlets and PowerShell scripts to automate Windows Mobile device management tasks. For more information on unblocking a managed device with an MDM Shell cmdlet, see Remove-BlockedDevice.

To unblock a device

  1. Open MDM Console. In the navigation pane, expand the Device Management node.

  2. Select Blocked Devices. The list of blocked devices appears in the details pane.

  3. In the details pane, right-click the target device name and then select Unblock.

  4. In the confirmation dialog box, choose Yes to confirm that you want to unblock the device.

See Also

Tasks

Blocking a Managed Device

Other Resources